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Customer Service Medical

Location:
Paterson, NJ
Posted:
May 31, 2014

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Resume:

KANIZ HUSSAIN

* ******** **** ********, ** *****

Home: 973-***-**** ~ Cell: 973-***-**** ~ Email: acedmx@r.postjobfree.com

Bilingual (English, Bangla) Cardiovascular Sonography Science and Medical Assistant Graduate seeks a full

time or part time position in a hospital or office environment using my clinical and administrative skills.

PROFESSIONAL CERTIFICATES

Current AHA-American Heart Association, Teaneck, New Jersey

AHA/BCLS (Basic Cardiac Life Support) Healthcare Provider, CPR, First Aid, AED

(Holy Name Hospital)

Current HIPAA Privacy Regulations Training Certificate

PROFESSIONAL REGISTRIES

Certified Certified EKG Technician

In progress Cardiovascular Credentialing International

CLINICAL SKILLS

2-D, M-mode, Doppler, Color flow with calculations, Echocardiography, Cardiovascular Ultrasound, Venipuncture,

Autoclave, Urinalysis, Spirometry, AED, EKG, OSHA, Uricult, Reflotron Plus, Extol, Centrifuge, and Hemocue

machines.

ULTRASOUND EQUIPMENT

Experience with ATL, Hewlett Packard, Acuson, Philips, GE, and Siemens.

OFFICE SKILLS

Microsoft Office: Word, Excel, and PowerPoint. Computerized Medical Billing, Medical Transcription, Medical

Terminology, Insurance Forms and Billing, CPT and ICD9 Coding, and Scheduling.

EDUCATION

Eastwick College, Ramsey, New Jersey

Graduate, AAS-Associate Degree in Applied Science 2012

Major, Cardiovascular Sonography

Rutgers University & 2003

New Jersey Institute of Technology, Newark, NJ

Bachelor of Arts in Information Systems

WORK HISTORY

West Paterson Family Medical Center, West Paterson, NJ Present

Medical Assistant/Receptionist

• Scheduling appointments.

• Taking and documenting medical insurance information.

• Handling medical insurance co-payments.

• Processing medical insurance submissions.

• Maintaining patient records.

• Perform EKG, vital signs for adult and children.

Advanced Cardiovascular Care, Wayne, NJ 2012

Cardiovascular Sonography Technician (Externship)

• Performed 2-D Echocardiograms using M-Mode, Color Flow, and Doppler.

• Performed EKG, attach patients to Holter Monitors.

• Typed echocardiography evaluations.

• Billed office and hospital patients.

• Administrative duties such as verification of insurance coverage and patient demographics.

• Prepared and managed charts to ensure information completed and filed appropriately.

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KANIZ HUSSAIN

8 PLYMOUTH ROAD PATERSON, NJ 07502

Home: 973-***-**** ~ Cell: 973-***-**** ~ Email: acedmx@r.postjobfree.com

CITIBANK, Rockaway/Florham Park, NJ 2006 –2012

Financial Associate-Customer Service

Delivered outstanding customer service by executing financial transactions in accordance with bank policies and

procedures. Resolved account service issues and responded to customer inquiries promptly and effectively.

• Cross-sell banking products by engaging customers in dialogue and identifying customer needs.

• Recognized for excellent customer service through internal program of on-the-job evaluations.

• Ensured safety and security of customer and bank assets by adherence to strict operational controls including legal,

corporate, and regulatory procedures and participation in daily audits.

• Drove efforts in the Financial Center to identify and implement service behaviors that improved the overall

customer experience.

• Prepared monthly schedules for operations manager and tellers.

• Trained new employees on an ongoing basis to ensure knowledge of proper procedures and for operational

efficiency.

Paterson Public School, Paterson, NJ 2006

Substitute Teacher grades K-12

MACY’S SPORTS FURNISHING, Wayne, NJ 2006

Sales Associate

Built sales through knowledge of store products and services and use of suggestive selling techniques. Executed

systems and procedures to ensure quick and efficient transactions .

• Persuaded customers to open Macy’s account, achieving highest number of new accounts in multiple months.

• Advised customers on appropriate choices based on personal situation.

• Increased knowledge and sales acumen of new associates by conducting one-on-one training in department.

DEUTSCHE BANK, Totowa, NJ 2004

Operations Administrator, Account Reconciliation Process

Distributed daily reconciliations/ statements to Accountants. Entered daily account numbers into SMS system. Verified

checks on CD ROMS to ensure quality image. Printed various reports from SMS and On-Demand system. Verified and

confirmed issues with clients.

Operations Administrator, Signature Verification

Verified checks and identified fraud items. Performed duties for Delaware Returns. Completed projects for manager

using PowerPoint, Excel, and Word.

RUTGERS, THE STATE UNIVERSITY, Newark, NJ

Office Assistant (2003 & 2000-2001)

Provided Front Desk Receptionist support for Human Resources Department and conducted Administrative activities.

Addressed questions pertaining to job inquiries and acknowledged receipt of resumes and employment applications .

Computer Lab Consultant (2000-2003)

Conducted Hardware and Software updates, virus detection and removals. Provided Help Desk Support for LAN in

PALS Computer Lab and managed student database. Tested student’s E-mail Account on the UNIX System and

conducted administration training to new employees.

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