Elizabeth Hernandez
La Grange, TX 78945
aced2j@r.postjobfree.com
Objective
To obtain a position as a bilingual customer service representative where my previous bilingual
front desk experience and computer knowledge will create a diverse expanding work
environment.
Summary of Skills
Punctual, very organized and neat, and successful at working well with others. Three years of
previous work experience with front desk. Trained in Microsoft Excel, Power Point, and Word. Fluent in
speaking, reading, and writing Spanish and English. Experienced in book keeping, data entry, and filing.
Skillful with answering up to 5 lines at one time.
Work Experience
KatySweet Confectioners 11/2013-3/16/2014
Bilingual Customer Service Sales Representative
Outbound sales calls, over one hundred calls per day, including searching and retrieving
information.
Customer service experience.
Advanced college courses in Spanish.
Knowledge in sales and handling follow- up procedures.
Server
TABC certified
Food Handler certified
Knowledge in taking orders and serving
Skilled in expediting, serving, and bussing
Receptionist
Dudycha Chiropractic, 5/2005-10/2013
Answered calls, set appointments and follow up calls
Filing, Copying, Faxing, Scanning
Billing, including dealing with insurance companies
References
Sandra Siveck, Co. Owner Justin Dudycha, Dudycha Chiropractic
Patricia Murray, DPS Contracting
John Holman, J&T Electric