AYJANA N. LEWIS

*** *. **** ******

SPRINGFIELD, ILLINOIS 62702

217-***-**** (home) 217-***-**** (cell)

acectq@r.postjobfree.com

EDUCATION

****-********* ******* ** ******** Psychology

Chicago School of Professional Psychology

2010-B.A. Psychology/ Criminal justice-Minor in Sociology

Benedictine University, Springfield, Illinois

2008-Associate/Liberal Arts

Springfield College, Springfield, IL

Related Coursework and Achievements: Criminal Justice, Sociology, Social Work 101,102,

Dean’s List 2008, 2009, and 2010.

SKILLS

Microsoft Office (Word, Excel, Outlook and PowerPoint), Customer Service, Typing (40-50

WPM), Interpersonal Communication, and Data Entry, DHS database. DCFS training,

certified.

EMPLOYMENT HISTORY

2013-2014

SANGAMON COUNTY RESOURCES - (see below for job description)

2013 – 2013

FAMILY SERVICE CENTER

730 East Vine Street, Springfield, Illinois

Case Manager – Assess develop, and implement an individual service plan for clients referred

under specific DCFS Contract. Maintain current written documentation of social case history.

2012-2013

RUTLEDGE YOUTH FOUNDATION

931 N. Rutledge Street, Springfield, IL

Case Manager- Assess develops, and implements an individual service plan for clients referred

under specific DCFS Contract. Maintain current written documentation of social case histories,

case summaries, case records, and related reports of correspondence. Implemented child

development, support, and activities as outlined in the individual’s service plan. Attend case

reviews as required, court and agency to provide observations and recommendations regarding

the families. Communicate orally with management, co-workers, and the public in face to face

one to one group settings.

AYJANA N. LEWIS

400 N. 12th STREET

SPRINGFIELD, ILLINOIS 62702

217-***-****

acectq@r.postjobfree.com

2010 – 2011

EXPRESS PROFESSIONALS

3000 Professional Drive, Springfield, Illinois

Mortgage Processor – Ensure timely and accurate packaging of all loans originated by our loan

officers. Process each file from pre-approval to closing. Input proper loan information into

AS400 data base for processing. Responsible for ensuring that all loan documentation is

complete accurate verified and complies with company policy. Verify loan documents including

income credit appraisal and title insurance ultimately preparing application for submittal to

underwriting. Review file documentation and make sure all items needed are requested.

2008-2010

YOUTH SERVICE BUREAU

2901 Normandy Road, Springfield, Illinois

Child Care Worker – Intake and process all incoming youth into the facility.

Document on a 24 hour basis all youth’s actions, activity, and behavior.

Provide comprehensive guidance to assist youth with making responsible decisions.

2007-2008

SANGAMON COUNTY COMMUNITY RESOURCES

2833 South Grand Avenue, Springfield, Illinois

Office Associate/Intake Coordinator – Entered and retrieved client information from the

LIHEAP database to assist with processing applications. Retrieve client’s information from

database to answer inquiries. Verify clients info to ensure accuracy and state /county guidelines

are being mer. Assist with data entry and application processing for weatherization program.

Reconcile invoice for accuracy. Provide referrals to other community organizations.

2004-2006

HORACE MANN INSURANCE COMPANY

1 Horace Mann Plaza, Springfield, Illinois

Customer Service Representative - Assist in retention of business and growth by responding to

customer request. Contribute to corporate premium growth by reviewing underwriting criteria

and product provisions when writing additional auto business. Support the field force with the

growth, service, and retention of business. Process and investigate claims to ensure claims were

fair for all parties involved utilizing resource material and support files. Screen and edit claim

data for accuracy. Process claims for adjudication.

REFERENCES Available upon request

AYJANA N. LEWIS

400 N. 12th STREET

SPRINGFIELD, ILLINOIS 62702

217-***-****

acectq@r.postjobfree.com

Dear Sir or Madame:

I am interested in exploring an opportunity with your organization. You will note

from my resume that I have the capabilities and experience to become a valuable

asset to the organization.

I enjoy working with the public and have an outgoing disposition. In addition to

my previous experience I earned B.A. degrees in Psychology. I am looking for

employment with a company that offers unlimited growth and one that will take

full advantage of my skills and knowledge.

Should you be interested in my qualifications, I would appreciate the opportunity

to meet with you at your convenience. I believe that such a meeting would be

mutually beneficial. I look forward to hearing from you soon. Please contact me at

the above listed phone number or email address.

Thank you for your time and consideration.

Sincerely,

Ayjana N. Lewis

AL

Enclosure

Contact this candidate