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Customer Service Assistant

Location:
Omaha, NE
Posted:
May 29, 2014

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Resume:

Kelli Morrison

Student Assistant

Omaha, NE

acect1@r.postjobfree.com - 402-***-****

A Full Time position utilizing both my knowledge and skills in English Literature and related fields.

WORK EXPERIENCE

Office Associate

Helzberg Diamonds - Omaha, NE

Responsibilities

Filing, ringing sales, assisting customers, cleaning, and basic organization

Accomplishments

I applied my organization to help keep the office more organized and information more accessible, this helped

my office achieve a 95 percent on our review. I also implemented an organizational calendar to improve

communication and help resolve customer service issues quickly and effectively.

Skills Used

Organization, dedication, persistence, prioritization, and communication.

Student Assistant

University of Central Oklahoma - August 2009 to May 2012

Assisted patrons with all processes related to library materials

• Assisted with any computer, program, or web based queries

• Helped patrons with various levels of research including thesis questions, materials, and citation

Additional Activities

Experience with Microsoft Office including, but not limited to, Word, Excel, and PowerPoint

Papers accepted and presented at student conferences including Sigma Tau Delta National Conference

Tutor

University of Nebraska Kearney Writing Center - Kearney, NE - January 2005 to May 2008

Assisted clients with all levels of writing proficiency

• Arranged and managed appointment schedule

• Detailed reports of client progress and appointment goals

EDUCATION

Master of Arts in English

University of Central Oklahoma - Edmond, OK

May 2012

Bachelor of Arts in English

University of Nebraska Kearney - Kearney, NE

May 2008



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