Maroun George Lian

*** ******** ****** *****, *********, Canada, N2G 4Z7

Mobile: +226*******, Email: acecs7@r.postjobfree.com

PROFILE

Executive Program Manager with 15 years of Information Technology (IT) and

Telecom business management experience in both the public and private

sector with emphasis in infrastructure, billing and telecommunications

projects, vendor management and program management. Strong team building

and leadership, Outstanding success in building and maintaining

relationships with key corporate decision-makers, Successful working

experience with multinational companies such as NORTEL, CISCO, ORANGE,

ACTERNA/JDSU, SWYX-SIEMENS, Sophos, Microsoft, and Avaya.

Education

University Of Alberta, Canada, Bachelor of Science Degree with

Specialization Major in Computer Science and Minor in Math. Fluent in both

English, and French.

Training

Siemens-SWYX Unified Communication and IP Telephony Certification.

Cisco technical and IP telephony training, including BOYD.

Broadband sales symposium ORANGE(Equant).

Outsourcing and Managed Services sales symposium, Equant.

Nortel Internet, WAN sales and support training.

Miller Heiman Strategic and conceptual methods.

Lucent technical /sales symposium.

Acterna/JDSU Partner sales.

SOPHOS-Firewall, Security symposium.

Draytek Technical and sales Broadband symposium.

Microsoft Project Management.

Project Management Professional (PMP) in progress.

Working Experience and knowledge :

In unified communications, traditional telephony protocols ( TCP/IP, SIP,

H.323, MGCP, RTP, G.711, G.729).

In telephony services and standards (key systems, PABX, E.164, PSTN,

Centrex, ISDN, SS7, DOD, DID, FAX, 911, CDR, VOIP, VPN, TFTP, DNS, DHCP,

Firewalls, LDAP, Windows Server.

In Network infrastructure: wiring standards-UTP/Fiber, Ethernet, and MPLS

protocols, Managed service quality parameters, servers, contact centres,

Network security-Firewalls, Wireless Network, Video, cellular telephony,

Antivirus, Intrusion Detection and Prevention, Content Filtering, Antispam,

Data Loss Prevention.

In methodologies Expertise in SDLC and PMLC Processes, and the full life

cycle development.

in Banking-ATM,encryption, and infrastructure.

in Project Management, PMO Office experience, Have lead teams, and kept

strict timelines.

Work Experience

IT/Telecom Director, Likemind FZ-LLC, July 2005 till Feb. 2014

Responsible and accountable for the coordinated management of multiple

related projects, I was directly involved in

Managing Unified Communication (about 50 projects) in IP -Telephony

Managing data services, a WIFI Hotspot project in 5 star hotels, 200

rooms, including DSLAMs, wireless DSL Broadband routers, VPN, MPLS backbone

routers, IPTV and Firewalls.

Manage and deploy policies for IT/Telecom Maintenance plan for Unified

communication, Desktop, network Security Antivirus, Firewall, video

conferencing projects.

Manage infrastructure UTP, and Fiber Cabling projects.

Project Manage a vehicle tracking system project.

Sell to public, and private (20+ locations, regional and National)

Working knowledge of MPLS, Private Line Data services, SIP and Hosted voice

services.

Build credibility, establish report, and maintain communication with

stakeholders at multiple levels.

Project manage teams to manage cost, schedule, and performance of projects,

while working to ensure the ultimate success and acceptance of the program.

Coach, mentor and lead a team of 10 personnel within a technical and sales

team.

Manage and deploy Sugar-CRM software.

Proficient in Accounting and Finance packages such as Quickbooks, and

Microsoft Dynamics, and integration of CRM with accounting packages.

International Gateway Project Manager, MTC, GSM provider: June 2004-June

2005

Manage client engagement services and solution implementations.

Provide business consulting, process assessment work, and the application

of technologies to business.

Document, and Direct the coordination of all implementation tasks involving

third party vendors as well as provide consultation to clients on system

implementation.

Responsible for the recruiting, management and career development of staff.

Responsible for staff/account management and prioritization and

forecasting.

Managing project P&L.

Develop project plans.

Project Manage the Installation of 4x VSAT Earth Satellite systems to

provide national and international communication platform for voice, data,

and Internet services, and Manage International Telephony rates, with

international VOIP Provider.

Regional Channel project Manager, ORANGE/Equant, Dec.2002 - May 2004

Managed the sales and technical team to resolve day-to-day issues regarding

the migration of banks from SWIFT x.25 to IP- VPN MPLS backbone.

Develop and manage existing Orange customers.

Manage and develop 10-15 channel Partners.

Review and Negotiate SLAs, and contracts with carriers for Managed Data

Services.

Project Manage VOIP/IP Telephony Call centre project, which was to

integrate 50 global call centres, Contract worth over 6 $US million.

Prepare and answer bids to Private data network, and outsourcing managed

services.

Interacts with network and technical staff to solve the customer problems.

Worked with Professional services, Commercial Management, Legal advisors in

order to review, and develop bid and contract.

Exceeded the assigned target, it was 1.5 US-M, achieved target was 12 US-M.

Project and Account Manager, Acterna/JDSU, Oct. 2000 - Nov. 2002

Project Manage country wide Fibre optic monitoring system (OTDR)

Execute indirect channel partner programs.

Interface directly with top level executives; negotiate high level

contracts; I was assigned 12 channel partners, one from each country. I

over achieved the sales quota by 2 US$ million.

Promote, support and Sold test and Measurements Products.

Attend Sales Calls with distributors to target carriers, ISPs, and

enterprise customers.

Involve in SDH/PDH/Sonet, GSM Network Synchronization, GSM Roaming, and GSM

inter-carrier billing systems, Fibre, DSL, and copper testing.

ISP project Manager, Diab Electronics, Nov.1997- Oct.2000

Project Manage ISP installation for LUCENT MAX TNT/4000, and BSTDX/CBX

Platform, for over 1,000 ports.

Manage execution of turnkey projects for Lucent, and GDS, that includes the

preparation and coordination of tender, proposal, and support contracts.

Maintained and enhanced supplier/company liaisons.

NORTEL Magellan Product and Project Manager, July 1994 - Nov.1997

Introduce, and project manage ATM/Frame Relay Services, for a deployment of

200 locations bank in multiple cities.

Prepare and Create proposals in response to public and private

telecommunication tenders which dealt with LAN, SNA, voice, Frame Relay,

Internet, and ATM.

Prepare competitive analysis information.

Support Engineer, Bell Northern Research, division of Nortel, Ottawa,

Canada, July 1990 - Sept.1994

Provide post-sale support of existing customers.

Install Frame Relay trial, to WILLTEL-Minneapolis.

Provide technical WAN network optimization to Telstra.

Design, coded, and tested many DPN-100/Passport features.

Was involved in Network Management systems to manage complex network

services, and applications.

Contact this candidate