GLADYS WHITE-JOHNSON

acecs4@r.postjobfree.com

561-***-**** or 561-***-****

_

CUSTOMER SPECIALIST/MANAGER

PRODUCTIVE, HONEST, DEPENDABLE

Excellent Customer Service

Microsoft Office experience

Team Leader & Builder

Effective communication skills

Diligent Multi-task

Organizational skills

Time Management

Inventory experience

Cash handling

Effective listening skills

Conflict Resolution

Detailed- Oriented

QuickBooks experience

Budget management

Training experience

EXPERIENCE

THE LIFE CENTER INC., Riviera Beach, Fl

2011 - 2012

Operation Manager

. Managed, planned, coordinated activities

. Provided coverage for Terminal Manager

. Conducted safety training and support,

. Investigated facility incidents

. Participated on sales calls

PHYSICIAN WEIGHT LOSS CENTER, Palm Beach Gardens, Fl

2010 - 2010

Store Manager, Consultant

. Managed daily operations of store

. Managed budgeting, inventory and sales

. Organized group and individual weight loss meeting

. Managed cases for more than 400 cases in overlapping programs

QUICK WEIGHT LOSS CENTER, West Palm Beach, Fl

2008 - 2010

Weight Loss Consultant/ Administrative Assistant

. Nutritional Group / Individual Presentations

. Conducted daily counseling

. Ensured quality customer service

. Sold company products to customers

LA WEIGHT LOSS CENTER, West Palm Beach, Fl

2006 - 2007

Assistant Manager/ Administrative Assistant

. Trained and Supervised Employees

. Maximized corporate profits thru cost control, productivity, sales

growth

. Maintained good customer relationships, manage customer accounts

. Developed and implement effective process and procedures

ROYAL PALM MEMORIAL GARDENS, West Palm Beach, Fl

2004 - 2006

Family Service Counselor

. Increased regional sales thru At Need / Pre-Need Sales

. Innovated ways of selling, coordinating and planning funeral

arrangements

. Personal case loads, billing, contracts

. Conducted home visits

NOW TRUCKING, INC., Riviera Beach, Fl

2001 - 2004

Dispatcher

. Maintained Drivers Schedules

. Located loads from Database

. Coordinated, planned safety, managed competing demands

. Prepared and dropped bank deposits

EDUCATION

Associate in Science, Dietetic Technician, Palm Beach Community College,

1999

Diploma, Medical Administrative Assistant, Webster Career College, 1983

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