April McRill

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***** *. ** *** *******, AZ ****8 Phone: 602-***-****

aceclf@r.postjobfree.com

CAREER SUMMARY

• Over 5+ years’ experience analyzing detailed pharmaceutical data to assist clients with critical business

decisions.

• Detail oriented with strong prioritization skills in order to meet tight deadlines and manage multiple

projects in a fast-paced environment.

• Strong quality assurance and data trending skills; demonstrates problem analysis/resolution abilities; and

excellent documentation skills.

• Excellent interpersonal and customer service skills and displays a high level of accountability.

• Office supervisory and management experience.

• Knowledgeable in processing procedures for FHA/VA loans.

• Experience with creating and delivering reports: Commission Reports, Processing Expense Reports, Desktop

Underwriting, Accounts Payable, ADP Payroll, Standard Operating Procedures

• Highly skilled in the following software applications: Word, Excel, PowerPoint, Outlook, Access, Mainframe, and

Adobe. Familiar with Oracle, Calyx Point, Genesis, Doc Magic, Data Trac, LOS Empower Systems, and Loan Tracker.

PROFESSIONAL EXPERIENCE

SYMPHONY HEALTH SOLUTIONS 07/2012 to Present

Senior Business Analyst – Healthcare Analytics Phoenix, AZ

• Perform primary research on retail pharmaceutical entities in order to accurately classify each account to

support customer reporting and retail projection for script transactions within the United States.

•

Uses high-level SQL pre-made queries using custom Account Management software to profile over 60 retail pharmacies,

clinics, and physicians in an average week.

• Execute daily support operations including online data mining, troubleshooting and inquiry research related

to data.

• Design custom reports utilizing Mainframe, Access, and Excel.

• Regularly perform training on account profiling processes and responsible for creating and maintaining

standard operating procedures.

• Familiar with NCPDP reporting standards and AMA/DEA file formats.

WOLTERS KLUWER PHARMA SOLUTIONS (acquired by Symphony Health) 10/2007 to 06/2012

Business Analyst – Consumer Products Phoenix, AZ

• Managed over 50 on-going projects requiring both standard and custom data integrity analyses for pharmaceutical

manufacturers, including GSK, Bayer, Novartis, P&G and J&J.

• Designed executive summaries and custom analytics measuring physician and dental recommendations by OTC brands.

• Consulted directly with clients and internal partners to ensure that reporting specifications are aligned with client needs.

• Recognized and raised visibility of variances in brand performance prior to process completion and recommend alternative

business solutions.

• Responsible for communicating with programmers and vendors to ensure adherence to contracted delivery schedules and

reporting formats.

FIRST MAGNUS 06/2007 to 07/2007

Jr. Underwriter Scottsdale, AZ

• Responsible for managing an automated LP and DU Underwriting system.

• Quality controlled Underwriter specifications and reviewed Broker loan documentation to ensure loan approval.

• Acted as loan management liaison between Underwriters and Brokers.

• Prepared accurate and timely hardcopy files for Loan Closing department.

UNITED RESIDENTIAL LENDING 05/2007 to 06/2007

Inside Account Executive Scottsdale, AZ

• Generated sales by contacting existing Brokers and rekindling business relations.

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• Obtained extensive knowledge of mortgage products and loan programs.

• Determine loan specifications based on client’s loan scenario needs.

• Performed quality control on loan packages before sending documentation to Account Manager for loan initiation.

• Responsible for pricing and locking loans per Broker’s specifications.

SILVER STATE MORTGAGE 09/2005 to 02/2007

Mortgage Loan Processing Manager/Account Manager Scottsdale, AZ

• Developed procedures to expedite loans, improving loan approval rates by 75%.

• Processed retail, Alt A, and sub-prime loan applications and verified all information was accurate.

• Responsible for account review and pricing of Wholesale Mortgage loans.

• Worked closely with Underwriters to clear conditions (supply any missing loan information).

• Responsible for loan submission to underwriting and the shipping of final files and reports.

• Updated market changes regarding loan programs and guidelines.

• Supervised and motivated Jr. Underwriting staff.

• Worked conjointly with secondary marketing division to price and place loans.

• Maintained a monthly workload consisting of 70+ loans and productivity reports.

• Submitted Loan Officer and Account Executive’s payroll commission statements and logged project status reports.

• Dealt with personal information discretely and confidentially.

• Monitored personnel information and communicated changes to home office.

Concord Mortgage 11/2002 to 09/2005

Mortgage Loan Processor and Loan Closer/Funder Scottsdale, AZ

• Responsible for loan initiation utilizing a software originating system.

• Requested loan verifications, prelims, sales contracts and appraisals.

• Managed the loan process from the time of approval until funding.

• Quality controlled and verified loan documentation received from title companies.

• Prepared loan documentation for closings.

• Responsible for loan submission to underwriting and the shipping of final files and reports.

• Prepared and processed money wires and distribution of funds.

COMPUTER CERTIFICATIONS

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Certification in Power Point Certification in Outlook

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Certification in Word XP 2000 FEMA Certified Training

• Certification in Excel

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