E dwa rd Ser rano

***** ** * ***** **.

Houston, Tx. 77089

713-***-****

P rofile: B ilingual, problem solver and a natu ral leader with

strong customer

service skills. Personable and energetic while

m aintaining interg rity

of corporate standards.

Skills: M anagement and supervision of employees, purchasing,

i nventory

control, budgeting, t racking and cost control, accounts

p ayable,

p ersonnel administration, computer skills,

S panish/English T ranslator,

c ustomer relations, pipeline surveying, CPR and F i rst

A id certified.

Assessment and problem solving.

Jobs: Technician/Supe rvisor: Terminex

October 2011 –September 2013

H i re, t rain and supervision of 20 Technicians,

r esponsible for the

i nventory, purchasing, labor costs and sales. P roblem

solving and

c ustomer relations.

S urveyor: Universal Ensco

F ebrua ry 2008 to May 2011

G PS Surveying, responsible for accurate GPS points,

l ocating pipelines

u nderground, elevations, monuments, Setting r ight of

w ay

p erameters, Setup of GPS base and accurate data

collection ent ries.

M anager: El Chico Mexican Restaurants

J anua ry 1979 to Februa ry 2008

R esponsible for overall management of restaurants to

i nclude: hi r ing

scheduling and supervision of staff. Implementation of

sales, project

overhead expenses and food costs, purchasing and

accurate inventory

control. Planning, coordinating and implementing

f undraisers, and

local marketing activities. Maintain and generate sales

o n computer,

overseeing new merchandise testing, customer

r elations, t ranslating

for spanish speaking customers, processing employees

p ersonnel

r ecords, and verifying accurate customer orders.

S ta rted as an hourly

employee, promoted to Management in 1984.

Education: University of Houston, San Jacinto College

H ouston, TX.

References: Willis Gordon (Terminix) 210-***-****

J ohn Gent ry (Universal) 713-***-****

D onna Hester (El Chico Corp) 254-***-****

254-***-****

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