Joyce Hicks-Reynolds

**** *. ****** ****, *******, CA 90221

310-***-**** acec6u@r.postjobfree.com

Bookkeeper

Professional Experience:

Empowerment 3Network, Lakewood, CA 2010-

Present

Administrative Assistant - Volunteer

. Research parenting programs and requirements to ensure implementation

is in line with all rules and regulations.

. Contact intern program representatives at CalState, USC and LB

Community colleges to enroll agency for interns.

WomenShelter of Long Beach, Long Beach, CA 2000-

2013

Director of Finance & Administration (2006-2013)

Finance:

. Prepared annual agency and funders' budgets. Approximately $1.5

million.

. Invoiced state and government funders monthly.

. Tracked agency expenses and analyzed expenses against annual budget to

ensure agency was on track with annual projections.

. Entered agency deposits into QuickBooks for AR. Approximately $150K a

month.

. Allocated and accurately entered monthly expenses to proper cost

centers and created and printed checks for AP. Approximately $100K in

expenses each month.

. Performed monthly bank reconciliations with 100% accuracy.

. Prepared monthly financial reports for Board review. Attended

financial board meetings to explain any discrepancies.

. Provided annual audit, 990, and 1099 prep and assistance.

. Investigated and reported funding inaccuracies which saved the agency

$68,000.

. Created required Cost Allocation Plan (CAP) for government funding

compliance purposes.

Human Resources:

. Updated job descriptions, posted position ads, reviewed resumes and

applications, evaluated applicant skills, made recommendations, and

interviewed potential employees to fill vacant positions.

. Scheduled over 200 interviews for potential employees from 2000-2013.

. Arranged appointments for criminal history reports on new hires,

completed background and reference checks, and submitted requests for

DMV information.

. Reported new hires and processed payroll.

. Provided new hires with agency orientation to ensure documentation was

complete and all required paperwork was signed, when eligibility for

benefit enrollment would start, and the procedure for accurately

reporting hours worked.

. Assisted employees with enrollment and termination of benefits and

ensured that payroll deductions were correctly entered into the

computer and reported to the payroll company.

. Prepared and maintained records and reports relating to employee

fringe benefits programs for administrative and regulatory purposes.

. Responded to requests for salary survey data, completed survey

questionnaires, evaluated salary survey data, and made recommendations

to maintain equity.

. Created and maintained a system of record keeping in accordance with

Federal Labor Regulations, Department of Health Services, and agency

policy to ensure employee records were properly updated and changes to

employment were captured.

. Investigated and mediated employee claims and concerns.

. Interacted with all levels of management and personnel within the

agency.

Director of HR & Grants Administration(2005-2006)

. Updated job descriptions, posted position ads, reviewed resumes and

applications, evaluated applicant skills, made recommendations, and

interviewed potential employees to fill vacant positions.

. Scheduled over 200 interviews for potential employees from 2000-2013.

. Provided quarterly and final statistical reports to government funders

and interim and final expense reports to foundation funders for

compliance reporting.

Office Manager/Data Coordinator(2004-2005)

. Submitted annual reports for business licenses and health permits.

. Provided office management to ensure work environment was safe and

properly functioning.

Administrative Assistant/Data Coordinator(2000-2004)

. Provided general office to agency managers, greeted and assisted

vendors and funders.

. Entered agency donors into Excel spreadsheet and prepared

correspondence to donors, vendors, and funders.

Technical Skills: MS Office Suite: Word, Excel, Access, PowerPoint and

Outlook, QuickBooks Pro, Type 45 WPM, DonorQuest donation software, Greater

Giving software

Education/Training:

Pacific Gateway Workforce Investment Network, Long Beach, CA - Career

Enhancement

Long Beach Nonprofit Partnership, Long Beach, CA

Human Resources Program and Workplace Harassment Training

Chicago Secretarial College, Chicago, - Executive Secretary Certificate and

GED Awarded

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