Rachel DeMarco

*** * ********* ** #****

Mesa, AZ 85210

480-***-****

acec6m@r.postjobfree.com

WORK EXPERIENCE

Dispatcher

PMT Ambulance - Mesa, AZ - November 2005 to Present

Responsibilities:

Answer calls, dispatch ambulances to emergent and non-emergent calls, Pre-schedules calls, and takes all Insurance information for proper billing, assists co-workers and helps with answering questions. Maintains a system of 30+ ambulances at all times.

Skills Used:

Customer service, computer skills, Microsoft word & office, some insurance knowledge and pre-authorizations, and documentation.

EMT-Basic

PMT Ambulance - Tempe, AZ - September 2004 to November 2005

Responsibilities

Drive ambulance, checking off all equipment, assisting other EMT/Medic/RN with Patient care.

Skills Used

EMT Basic skills

Patient Service Specialist

NovaCare Rehabilitation - Scottsdale, AZ - September 2002 to September 2003

Responsibilities

Answered phones, Scheduled patient appointments, verified insurances, collected co-pays, organized patient charts, billing and billing reports, handled petty cash.

Skills Used

Customer service, computer, proper phone etiquette.

EDUCATION

License in Massage Therapy

Arizona School of Massage Therapy - Tempe, AZ

2007 to 2008

Certificate in EMT/Fire Science

Mesa Community College - Mesa, AZ

2003 to 2004

Organizational Management

Rio Salado College

2014 to current

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