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Customer Service High School

Location:
Nashville, TN
Posted:
May 30, 2014

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Resume:

Elexus Leachman

***** ******** *** ***.**

Kansas City, Mo 64132

acec31@r.postjobfree.com

816-***-****

Objective: Seeking a comfortable work environment with competitive

compensation along with opportunity to advance.

Pervious Employment

Cbe Group- Title: Debt Collector (08/13-Current)

Collect payments on past due bills.

Create a list of people who have not made payments.

Utilize computer systems to handle skip tracing.

Inform clients of overdue accounts and amount currently owed.

Attempt to collect payment.

Barn Hart Security- Title: Office Manager (06/12-04/13)

I order parts needed for daily installation of home security systems

Set appointments for installations also made outbound calls for promotions

Responsible for offices records such as new accounts and data entry

Make daily calls to verify installation times and dates with new and prior

clients

H&R Block- Title: Customer Service Rep (11/08-03/13)

Took inbound calls that regarded customer complaints and resolved issues

Maintained financial accounts by processing customer adjustments

Keep records of customer interactions and transactions

Communicate and coordinate with internal departments

Maintained professional and pleasant attitude throughout frustrating calls

Education

High Tech Inc. Dental Assisting Certification 2008

Central High School-Graduated class of 2008

Strengths

Leadership: able to motivate a team project; background provides a wide

range of interpersonal skills to encourage and instruct others.

Communication: communicates well when speaking and writing; able to act as

liaison between different personality types; comfortable and effective

communicating with both superiors and staff.

Responsibility: accustomed to being in positions of responsibility; self-

motivated and willing to set goals and work to achieve while never assuming

"the other person" is responsible.

Computer Expertise: experienced in Word Perfect, Microsoft Excel, and

Microsoft Word Organization: use time and resources effectively; consider

efficiency, planning, and accountability very important.

Other: willing to relocate anywhere; quick learner and trained in

analytical problem solving skills; solid work ethic that finds pleasure in

achieving goals



Contact this candidate