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Project Manager Quality Assurance

Location:
Sacramento, CA
Posted:
May 30, 2014

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Resume:

Gina Foreman

**** ******* ***

Sacramento, CA ***2 95823

916-***-**** Home

916-***-**** Cellular

acec26@r.postjobfree.com

Personal Profile

> Over 20+ years of Financial Application Portfolio support experience

> Experienced with Social Marketing Enterprise Development Projects

> Excellent interpersonal, organizational, and communication skills with

analytical insight in meeting customer specifications

> Proficient in developing and writing test strategy, use cases, test

plans, test cases and formal business and functional requirements for

complex domain models such as workflow oriented, data migration and

web-based applications

> Possess a strong understanding of the PMO Methodologies

> Strong listening skills, problem solving ability, attention to detail

and adaptability in a fast paced environment

> Experienced with installation, setup, configuration, customization,

integration and testing of CRM solutions

> Strong experience in financial lending, collections, repossessions,

and delinquency tracking

> Possess a strong sense of personal responsibility to ensure quality

releases of the client's product

> Deep understanding of and experience in utilizing Waterfall and Agile

methodologies

> Strong BA with Software Development Life Cycle process experience and

PM background

> In-depth knowledge of information systems technology and operations

including business processes.

> Knowledgeable of industry practices, federal, state and locals laws

and regulations

> Strong leadership, presentation, and interpersonal and relationship-

building-skills, with the ability to manage up, down and across levels

of the organization.

Computer Software/Hardware

> Proficient with MAC and PC, MS Project, Excel, Word, EPIC, Visio, EMR,

BPM. BRM, Excel (Pivot Tables/Graphs), MAC OS X, iOS,HP Service

Management Suite, Load Runner, Active Directory, SAP, Microstrategy,

JIRA, McAfee, Oracle, Adobe Illustrator, Acrobat, Agile, Cold Fusion,

PeopleSoft, InDesign, MS Publisher, JAVA, .NET, Citrix, Remedy, PVCS

Tracker, PSQL Developer, RUMBA, PVCS, Unix, IBM Mainframe, Actuate,

and all Windows Platforms.

Work Experience

American Honda Financial Corporation Torrance, CA

Sharp Decisions September 2013 - March 2014

Project Manager for HondaJet Financial Corporation

> Support the overall sales, marketing and planning of all efforts

associated with the project including: development and management of

work plans, define and deliver individual project deliverables as a

part of the overall program deliverables, manage the expectations of

all stakeholders, organize and address emerging project requirements,

manage project relationships and integrations, manage more than one

project team in delivery of commitments.

> Manage projects and deliver processes within a BPM program using an

agile methodology, use the playback implementation methodology

> Develop and manage a set scope of work within the project to be

delivered through effective expectations setting, communications,

change management control, budget control and management, and overall

business understanding of the project needs.

> Actively support the project management team's efforts, to include:

project plan, scope management, budget management, resource

management, time management (activities, scheduling and task

planning), communications, risk, procurement, testing, user training,

program / project delivery, transition, maintenance and support

management.

> Communicate effectively in both verbal (e.g. day-to-day discussions,

team meetings) and written (status reports, change requests) form, as

well as have an overall ability to be clear and concise in all

communications.

> Effectively communicates key messages for projects by understanding

communication requirements of key stakeholders, providing outcome-

based, crisp and actionable communication, escalating critical issues

and risks promptly, regular communication to customers on

accomplishments, initiatives (scope, schedule & budget), application

support, risk management, key next steps and clear owners of key next

steps.

> Accurately assess the risks/issues associated with each project and

systematically manage and report on project risks/issues.

> Ensure that the solutions meet all infrastructure requirements such as

information security, performance, maintainability, scalability, and

extensibility.

Apple Inc. Elk Grove, CA

K Force August 2011 - February 2013

Project Manager for Worldwide Online Sales & Marketing Division

> Facilitated JAD sessions with key stakeholders, business partners,

systems analyst, designers and programmers and created/analyzed

required project documents and ensured that quality assurance

processes are incorporated

> Acted as a liaison between the Sales/Marketing and development teams.

Advocate for Americas Sales/Marketing teams need and ensure support

of proposed solutions

> Worked closely with technical leads and architects on defining scope

of the work and size the amount of effort and resources needed

> Produced models with Microsoft Excel incorporating and transforming

multiple data sources into key reports to drive business strategy.

> Provided deep subject matter expertise and guidance to developers and

project resources

> Conducted functional impact analysis for new capabilities and for

changes to existing capabilities; evaluated and prioritized solution

enhancements

> Analyzed and dissected system requirements and technical

specifications and created and executed BSD, BRD, Use Cases, and

scripts for enterprise size business initiatives

> Assisted business users in defining User Acceptance Testing, test

cases and plans

> Actively participated in walk-through, inspection, review and user

group meetings for quality assurance

> Planned, documented, evaluated and tracked testing results to ensure

system applications are free from defects

Health Net Federal Services Rancho Cordova, CA

Princeton Information June 2010 -August 2011

Project Management/Senior Business Analyst

> Served as a BRM and facilitated JAD sessions with key stakeholders,

business partners, systems analyst, designers and programmers and

created/analyzed required project documents and ensured that quality

assurance processes are incorporated

> Working knowledge in clinical coding concepts (ICD-9 & ICD-10)

> Facilitated and attended meetings (kickoff, project status,

stakeholders, business integration, training, adhoc meetings to

support documentation requirements, Go/No Go, etc.)

> Worked with Project Team to upgrade system for ICD-10 implementations

> Created documentation (PRD, Review Systems Design Document, Test

cases, product audits, reporting, leadership status updates, etc.)

> Testing (proof of concepts execution, test plan, provide test data for

test case execution, validate results, tracking and monitoring

pass/fail rates, tracking defects and business impact assessments,

retesting, production shakedown, etc.)

> Created and maintained the BH/DM call scripts used by Nurses and

Therapists

> Conducted in-depth gap analysis and used my analytical skills to

identify root cause and assist with problem management.

> Collaborated with developers and subject matter experts and

established the technical requirements and tradeoffs between usability

and performance needs

> Identified gaps between the recommended processes and the existing end

user environment, and documented the system requirements necessary to

build out ideal end-state.

> Produced documentation that accurately represents business needs, and

effectively communicates those needs to internal and external

development teams.

> Communicated detailed requirements and business rules through user

stories, use cases and other supporting documentation.

> Documenting existing processes, workflows and dataflow.

> Analyzes and evaluates administrative, operational and clinical data

to identify and resolve data anomalies associated with data reporting.

> Maintains a repository of performance metrics, and generates

management reports illustrating statistical data, text and graphics

Raley's Corporate Office West Sacramento, CA

Information Services April 2004 - April 2009

Project Manager/Business Analyst

> Lead the effort to develop programs and queries to analyze source

system data, system outputs and reporting data.

> Created comprehensive Use Cases to identify, clarify, and organize

system requirements.

> Assisted in post production support-such as end-users support and

troubleshooting of issues in new production environment.

> Wrote, revised, and verified business and functional requirements and

test procedures for program design and product evaluation to ascertain

quality of software.

> Created various statistical spreadsheets based on employees

performance and company goals and standards

> Wrote comprehensive test plans for functional, regression, acceptance

and stress testing.

> Participated in requirements reviews, design reviews, and change

control activities.

> Performed GAP, root-cause, and risk analysis on multiple projects

based on business requirements.

> Provided knowledge of and experience testing client/server and web

applications.

> Designed, developed, and automated test cases (black & white box).

Education/Training

George Washington University Chicago, IL

U.C. Davis Extension Sacramento, CA

Consumnes River College Sacramento, CA

> Project Management

> Business Management

> System & Business Analysis

> Time Management

REFERENCES

Available upon request



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