Walter A. Thompson Jr.

**** ***** **** ***** # ***

Streetsboro, OH 44241

Phone: 216-***-****

Email: acebym@r.postjobfree.com

Objective: Obtain a position within an organization where I can

maximize my strong organizational skills, educational

background, and ability to work well with people. My strengths

include management, strategic thinking, customer service, and

sales.

Education: March 2013-Present Grand Canyon

University Online

Masters of Public Administration- Government & Policy

. Maintaining 3.7 GPA while working full-time

Aug 2000-Aug 2006 Kent State University

Kent, Ohio

Bachelors in Sport Management

. Worked full-time during my academic career to help assist

with my educational costs.

Qualifications:

. Over 9 years of information/data gathering to summarize reports.

. Coordinated sponsorships with various accounts for outreach

programs.

. Effective writing and communication skills.

. Excellent ability to multi-task under pressure.

. Advanced knowledge and proficiency in Microsoft Word,

PowerPoint, Outlook and Excel.

Experience: Feb 2012-March 2014 Safeguard

Properties Valley View, Ohio

Client Account Rep

. Liaison between HUD, clients, vendors, stakeholders and

financial institutions to determine property needs.

. Communicate, analyze, gather evidence and finalize field

services areas in inspections, property preservation

appraisals, bid submissions and insurance claims.

. Monitor client requests on FHA loans and special orders to

convey foreclosed properties.

. Utilizes various electronic data processing systems to

process, adjudicate, correspond and monitor claims, reports

and bids.

. Make determinations regularly for eligibility of insurance

claims and preservation repairs.

October 2009-March 2010 Strayer University

Fairview Park, Ohio

Admissions Officer

. Recruited and administered one-on-one counseling to a

diverse population of applicants.

. Interviewed students and identified goals, motivation and

academic interests.

. Advised students on education, academic programs and career

opportunities.

. Planned and implemented recruitment activities.

. Assisted in development and delivery of on-campus events

and programs.

June 2007-Nov 2008 University of Phoenix

Phoenix, Arizona

Academic Counselor

. Mentored and assisted in training and development of

several team members.

. Examined and evaluated the student's academic progress.

. Updated multiple databases daily.

. Interacted with and advised a student load of 450- 500

students weekly.

. Managed the integrity and security of all student records.

. Motivated students to build a positive approach to studies and

sustained good rapport with students.

. Boosted the new start retention rate above 84%, highest in

the department.

June 2003-April 2007 Enterprise Rent-A-Car

Kent, Ohio

Customer Service Representative

. Assisted in training of new customer service

representatives and associates.

. Worked with new customers in development of new accounts

and implementing new systems.

. Tracked daily, weekly and monthly operational numbers for

the branch.

. Performed market research surveys on customer needs and

requirements.

. Provided sales support and generated repeat business

through successful client follow-up.

Contact this candidate