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Administrative Assistant Customer Service

Location:
Oxford, NY, 13830
Salary:
15.00
Posted:
May 28, 2014

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Resume:

SUSAN JENNINGS

*** ******* **** ****

GREENE, NEW YORK 13778

607-***-****

acebwh@r.postjobfree.com

SKILLS: Professional experience spans 30 years in the Administrative Assistant profession, including legal and

corporate manufacturing. Resulting in excellent computer skills, communication skills, organization,

proficiency and the ability to multi-task and achieve the results required of the many challenges in this

profession.

COMPUTER SKILLS: MS Word, Excel, Outlook, PowerPoint, Access

EDUCATION:

***BROOME COMMUNITY COLLEGE, Binghamton, NY

On-line Course: Medical Transcription – Course completion 4/25/14***

RIDLEY-LOWELL BUSINESS AND TECHNICAL INSTITUTE, Binghamton, NY

MAJOR: MEDICAL ADMINISTRATIVE ASSISTANT (CLERICAL)

Graduation: December 2010

Relevant courses of study:

• •

HIPAA/Health Care Issues Medical Transcription

• •

Medical Office Procedures Insurance Billing and coding

• •

Essentials of Pharmacology Anatomy and Physiology

• •

Medical Terminology Computerized Medical Office Procedures

CERTIFICATION: Medical Administrative Assistant

JOB EXPERIENCE:

6/6/2012-2/28/14 RAYMOND CORPORATION, So. Canal Street, Greene, NY 13778

Raymond Leasing Department

-Accounts Receivable – responsible for entering and posting all incoming customer payments to corresponding

invoices or leases. Very detail oriented.

-Depositing all checks into bank account

-Filing

3/2012-6/2012 RAYMOND CORPORATION, So. Canal Street, Greene, NY 13778

-temp position through Kelly Services in the Raymond Leasing Department

***10/2011-3/2012 NEURO MEDICAL ASSOCIATES, 52 Harrison Street, Johnson City, NY 13790

Front End Medical Administrative Assistant

-Schedule Appointments

-Check Patients In and Out

-Verify Insurances

-Prep Charts

-Schedule Tests and Labs

-Transcription of Consultations, SOAP Notes

SUSAN JENN INGS RESUME, PAGE 2

2/2011-10/2011 DR. JOHN BENWARE, 260 Riverside Drive, Johnson City, NY 13790

RECEPTIONIST

• Schedule Appointments

• Greet Patients

• Accounts Receivable and Payable

• Insurance Billing

6/2000-12/2009 GREENE TECHNOLOGIES, INC., Greene, NY

CUSTOMER SERVICE ASSOCIATE:

• Secretary to Vice President of Sales.

• Extensive customer contact.

• Reviewed all Requests for Quotation and distributed to Analyst for quoting.

• Reviewed all Purchase Orders for accuracy and distribution to Engineering Department for processing to shop

floor.

• Tracked process of job to ensure on-time accuracy.

• Scheduled appointments, filing, reports, letters, all administrative assistant duties.

ENGINEERING SECRETARY:

• Sourced all materials required to create parts, looking for best price.

• Processed all Requests for Quotation after analyst prepared to the Sales Department.

• Distributed all job routers to shop floor for completion of product.

2/1999-6/2000 RAYMOND CORPORATION, Greene, NY

ADMINISTRATIVE ASSISTANT - HUMAN RESOURCE DEPARTMENT:

• Responsibilities included setting up all external and internal interviews for all open positions.

• Opened, closed and updated all job requisitions in the Access database.

• Scheduled flight and hotel reservations and appointments.

• Backed up Human Resource Record Keeping Department as well as the Human Resource receptionist.

ADMINISTRATIVE ASSISTANT - MARKETING COMMUNICATIONS DEPARTMENT:

• Responsibilities included: setting up reservations and coordination of shipments, supplies, etc. for trade shows.

• Department schedules and inputting all sales leads as well as 30 and 90 day warranties on shipped

equipment to customers.

CONT I N U E D JOB EXPER IE NCE:

11/1996-2/1999 MATER IAL HA N DL I NG ASSOCIATES 991 STATE H IG HWAY 12, GREE NE, NEW YORK

13778

5/1993-6/1996 GAGNE, I NC., 1080 CHENANGO STREET, BI NG HAMTO N, NY

9/1977-5/1983 & 11/1991-5/1993 SI NGER, LARK I N & KRNA, LLP, GREENE, NY

3/1983-11/1991 U N I VERSAL I NSTRU ME N TS CORP., BI NG HAMTON, NY



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