FRANCISCO M. PEREZ

Boynton Beach, FL *****

786-***-****

acebvu@r.postjobfree.com

BI-LINGUAL ENGLISH/SPANISH PROPERTY MANAGER

SKILLS:

•

• Strong leadership skills

• Exceptional customer- service skills

• Fiscally responsible

• Computer proficient

• Excellent time-management skills

• Team Building & Management

• Knowledge of Tenant, Eviction, Fair Housing Laws

• Experience with Property Management culture, expectations, ethics, and business morals

Equity Residential-Heron Pointe Boynton Beach, FL 07/2013-02/2014

PROPERTY MANAGER

• Improved occupancy from 89% to 99% with a LTL of %5.21 in a period of two months

• Reduced delinquency from 6.7% to 1% in three months

• Managed payroll, drive for the year was 4.0 in our Turnover Efficiency rating

• Consistently met expectations on overall budget controllable expenses of $180,000 monthly

• Increased current Month to date revenue from 7.2% to 11.1% by implementing new services

• Increasing rent $30.00 monthly increasing rent growth over 6%

McKinley-San Marin Apartments Tampa, FL 01/2013-07/2013

McKinley-Bloomingdale Woods Valrico, FL 01/2013 -07/2013

PROPERTY MANAGER

• Revitalized underperforming property aggressively expenditure analysis by $30,000+ monthly

• Average collection performance of 98% for the year

• Decrease number of work orders from 188 to zero in a period of four days by implementing a work order plan

• Increase occupancy from 89% to 97% in four months

• Improved marketing through outreach, internet and coaching sales team with closing techniques

• Improved budget 18% by reorganizing and hiring new vendors meeting short term goals by increasing ROI

Equity Residential-The Preserve at Deer Creek Deerfield Beach, FL 11/2011-01/2013

PROPERTY ADMINISTRATOR

• Improved CLS from 25% to 49% by following up with work orders and ensuring customer satisfaction

• Negotiated rent renewal and new rental rates resulting in a 5.5% rent growth YTD and 9% MTD

• Conducted follow up to increase collections 77%with income of over $23,000.00

• Achieved 1st placed in collections among 66 properties in South Florida and 4th place in the United States

• Maintained Average Delinquency below 0.6% through strict implementation of practices and follow-up

• Maintained positive relationship with tenants and creating a 75% resident retention

Equity Residential-CORPORATE OFFICE FT Lauderdale, FL 08/2010-11/2011

RESIDENTIAL FINANCIAL SPECIALIST

• Created and Managed The Center Business Group Department resulting in reduced costs and generated additional income

• Maintained Top audit score in the nation

• Scored 100% in 95% of the property audits based on accuracy in Security Deposit variances, Charges, credits, prepaid and delinquency

• Worked with 3386 units providing support, training, audits and recommendations to Property Managers

• Implemented new policies, trained staff on new policies and procedures

• Partnered with regional management identifying trends, issues and areas of concern

Equity Residential-THE LANDINGS AT PEMBROKE LAKES Pembroke Pines, FL 10/2008 -08/2010

ASSISTANT PROPERTY MANAGER, LEASING CONSULTANT

• Efficiently managed Payroll on a bi-monthly basis, implemented plans based on financial reports, trained staff on invoicing

• Coached and mentored to various Leasing Consultants

• Won multiple awards, achieved 57% above property goal, participated in raising occupancy level from 89% to 96%

• Maintained 70% Renewal retention and overall turnover efficiency

• Improvement in ACC (audit) from 85% to 91% by thorough auditing files, attention to detail, and accountability

EDUCATION

Universidad Del Norte/BA Business Administration and Marketing Barranquilla, Colombia

Contact this candidate