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Sales Customer Service

Location:
Miami, FL
Posted:
May 28, 2014

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Resume:

Albert Candelario

**** ** ***** ******

N. Miami, Florida 33181

acebuz@r.postjobfree.com 305-***-****

Successfully completed the requisite educational training and have actual, hands-on management and

lending experience. Have managed trained and lead sales teams and offer written and oral skills

developed to professional standards (customer service). Can manage critical issues without supervision!

Attentiveness and levelheaded presence I’m equally at home being hands on, ramp, face to face or

analyzing data in seclusion. And up to speed on traditional and new age tools and approaches.

Bilingual: Fluent in English and Spanish.

CAREER HISTORY-NOTABLE MENTION

EMPLOYMENT

Licensed Florida Real Estate Agent Miami, Florida 33181

Present

Metro Ford Miami, Florida 33150

New/Pre-Owned Sales 2010 to 2013

• Meet and Greet

• Selection and qualifying

• Testing Product/Trial Closing

• Negotiating Expertise

• Meet and/or Exceed Monthly Goals

• Increase profit margins

• Maintain Customer Satisfaction Index

SuperStar Lending Group, Inc. Miami Beach, Florida 33140

President/Principal Broker, 2004 to 2009

Prodigal Mortgage Group, Miami Beach Branch

Branch Manager, Principal Broker (Net Branch Owner)

• Office management and operations ( accounts payable, payroll, P & L)

• State compliance

• Meet lenders and acquire new lenders and trends

• Loan pre-underwriting and processing

• Desk top underwriter (upload loans into lenders system)

• Loan officer training and daily meetings

• Manage loan officer staff (as many as 10)

• Lead generation, networking

• Closing schedule

• Negotiating expertise

• Ability to motivate

• Drive profit margins

Lexus of Englewood, NJ 2001 to 2003

New Car Sales Manager/Sales

• Finance & Insurance

• Managed Sales Floor (as many as 14 sales pros)

• Sales T.O. negotiating expert

• Daily and weekly motivational sales meetings, individual and team accountability

• Setting realistic sales goals based on individuals monthly average

• Meeting Overall sales goals

• Increase profits

• Maintain and exceed Gross and Volume

• Monthly sales reports, closing month

• Meet with factory reps and lenders

Bob Ciasulli Lexus 1996 to 2001

Senior Sales New Cars

• Exceed monthly sales goals

• Maintain gross

• Consistent product training Master Certification

• Applying new sales technique, keeping the basics

• Top producer

• Maintain C.S.I. above national average

Frozen Food Express, Dallas, TX 1989 to 1996

New England L.T.L. Operations Logistics/Dispatch

• Scheduled all inbound freight into New England

• Break down of multiple stops for loading by outbound terminal as per schedule

• Manage and Motivate all inbound Drivers both company and owner operators for timely delivery

and overall customer satisfaction

• Referrals and cold calling for additional outbound freight

• Train all new office personnel

• Increased and drove profits/growth from $1.5 million to $12 million annually

• Rewrite contracts and tariffs expert negotiator

• Track and reduce O.S. & D. and cartage cost

EDUCATION Hudson County Community College Jersey City New Jersey

Field: Engineering Science

Gold Coast Real Estate School

Licensed Real Estate Agent

All references provided upon request.



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