Danielle Safko
Seminole, Florida 33772
acebu5@r.postjobfree.com
SALES & OPERATIONS LEADER
Resourceful, motivational professional with over 18 years Sales, Management and Operations
experience within a broad range of industries and products. Held P&L responsibilities. Expertise in
initiating projects and programs that boost efficiency and productivity while identifying new avenues of
business for the company. A Hands-on Manager with proven skills in Marketing, Operations, Planning,
Coordination, Analyzing, Strategizing, Forecasting, Negotiating, Budgeting, Training, Influencing, and
Presentations that promote a team-based work atmosphere, superior customer service, and a positive
effect on the corporate bottom line.
SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS
• CONSISTENTLY IN THE TOP 5% OF COMPANYWIDE SALES INITIATIVES.
• PROMOTED SALES GROWTH OF A MULTI-SITE/STATE REGION WITH SALES IN EXCESS OF $40 MILLION ANNUALLY, BY
SETTING GOALS AND OBJECTIVES WHILE MEASURING PROGRESS AND HOLDING TEAMS ACCOUNTABLE TO EXCEED RESULTS.
• COLLABORATED WITH REGIONAL DIRECTORS OF OPERATIONS, OTHER DIRECTORS OF BUSINESS DEVELOPMENT, KEY
CORPORATE DEPARTMENTS, AND CENTER MANAGERS ON GOALS, STANDARDS AND SALES TECHNIQUES.
• ANALYZED SALES DATA AND PROVIDED INFORMATION TO UPPER MANAGEMENT.
EXAMINE RESULTS AND ADJUST
PROGRAMS TO EXCEED CUSTOMER EXPECTATIONS AND INCREASE SALES WITHIN REGION.
KEY METRICS INCREASED BY
17%. NET CLOSE RATE INCREASED BY 11%, AVERAGE SALE PER CONSULTATION INCREASED BY 7%, AVERAGE
SALE PER BUY INCREASED BY 7%, SHOW TO SURGERY INCREASED BY 33%, AND DECREASED CANCELLATIONS BY
27%.
• DESIGNED CONSULTANTS, FOCUSING ON CORPORATE,
AND MAINTAINED PERSONALIZED GROWTH PROGRAMS FOR
CONSULTANT JOB KNOWLEDGE AND SKILLSET
REGIONAL AND INDIVIDUAL GOALS THROUGH OBSERVATION AND ASSESSING
TO DEVELOP FIRST-HAND KNOWLEDGE TO IMPROVE SALES DYNAMICS WITH KEY CUSTOMERS.
• REVIEWED HISTORICAL FINANCIAL DATA, CURRENT AND FUTURE NEEDS TO CREATE WORKABLE BUDGETS FOR EACH OF THE
FACILITY DEPARTMENTS. DEPARTMENTS UTILIZING THESE BUDGETS GREW, BECAME MORE EFFICIENT WHILE INCREASING
CORPORATE PROFITABILITY.
• MANAGED MULTI-MILLION DOLLAR
ALL ASPECTS OF A COMPANY FACILITY INCLUDING DEVELOPMENT OF BUSINESS AND
MARKETING PLANS, SALES FORECASTS, RECRUITMENT, HIRING AND TRAINING OF STAFF, BUDGETING, P&L, SCHEDULING
WORK AND ACTIVITIES, ESTABLISHING POLICIES AND PROCEDURES, PROCUREMENT OF SUPPLIES, PERFORMANCE
EVALUATION, CLIENT SERVICES AND MOTIVATION OF EMPLOYEES.
• INCREASED COMPANY EXPOSURE WHILE HELPING THE COMMUNITY BY INITIATING CONTINUING EDUCATION COURSES FOR
SOCIAL WORKERS AT THE COMPANY NURSING HOME FACILITY.
• BOOSTED 12% CUSTOMER MARKETING AGREEMENTS
SALES REVENUE BY THROUGH NEGOTIATING WITH BUSINESS
OWNERS AND GENERAL MANAGERS TO INCREASE PRODUCT SPACING AND MERCHANDIZING OPPORTUNITIES. CREATED
WIN-WIN AGREEMENTS MAXIMIZING THE PROFITS FOR THE BUSINESS WHILE INCREASING SALES OF OUR PRODUCT.
Danielle Schwartz… Page 2
• ENHANCED MORALE THROUGH PROMOTION OF A TEAM-BASED WORK ATMOSPHERE. PROVIDED ASSIGNMENTS OF
INCREASED RESPONSIBILITY, CROSS-TRAINING OPPORTUNITIES AND PERFORMANCE INCENTIVES TO ENCOURAGE A SENSE
OF OWNERSHIP IN THE OVERALL OPERATION.
• RESEARCHED BEST PRACTICES AND LATEST TECHNOLOGIES TO DEVELOP THE ANNUAL MARKETING BUDGET. SUCCEEDED
IN INCREASING COMPANY REVENUE BY 20% THROUGH INTELLIGENT USE OF PROMOTIONAL PRODUCTS, MARKETING
BROCHURES AND MATERIALS AS WELL AS PRINT AND ONLINE ADVERTISING CAMPAIGNS.
• INCREASED PRODUCTIVITY AND SALES THROUGH DEVELOPMENT OF A COMPREHENSIVE 10-STEP TRAINING PROGRAM FOR
NEW HIRES. CREATED CURRICULA, HANDOUTS AND DELIVERED LECTURE, SMALL GROUP AND ONE-ON-ONE INSTRUCTION
BRINGING AND MAINTAINING THIS BUSINESS UNIT IN THE TOP 5%FOR THE AREA.
• Enhanced client services and new business referrals by partnering with the Director of Nursing
to ensure each resident received better than average care within budgeted parameters. A
proactive work environment and accompanying reward system boosted the facility reputation
and diminished turnover substantially.
• Member of Tri-County Network, Salem Connection, BNI and Network after Work - Tampa;
headed fundraising events to raise money for troops overseas, Eastern Regional Kidney
Foundation, United Way and local charities.
EXPERIENCE
AmeriLife & Health Services 2013 – Present
Independent Representative
LIFESTYLE LIFT 2012 - 2013
BUSINESS DEVELOPMENT & SALES DIRECTOR
COCA-COLA REFRESHMENTS 2007 – 2012
Account Manager II
COMMUNITY HOME MEDICAL & CHCC COMPANIES 1997 – 2007
Director of Sales & Operations
Assistant Administrator- Whispering Pines Assisted Living Facility
CLINIQUE / DILLARD’S / TALBOT’S 1993 – 1997
Account Manager / Area Sales Manager / Store Manager
EDUCATION/PROFESSIONAL TRAINING
Life, Health & Variable Annuity 2014
MBA, Walden University 2012
BA, Business Management, Malone University 2006
Additional coursework in Time Management, Conflict Resolution, Team Building, Sales, Safety, Hazmat,
Motivation, TQM, Sexual Harassment, Diversity, Labor Relations, Negotiation, International Cultures, Budgeting,
P&L, Leadership, and Presentation.
ABLE TO TRAVEL AND/OR RELOCATE