Jennifer Hagan-Rasigade

*** ********* ***** ***** 502-***-****

Louisville, Ky 40245 acebsn@r.postjobfree.com

International Management Professional

Goal-oriented management professional with exceptional skills in business development and

executing targeted business goals. Strong leader with abilities in relationship building with

clients, assuring excellent service and a high level of consumer confidence. Possesses strong

organizational skills and thrives in a fast-paced environment. Fluent in the French language

with notions in Portuguese and Spanish.

Core Competencies

Business planning and development

Account management

Operations management

Budgeting and cost control

Record keeping

Product branding and marketing

Translation

Professional Experience

THE CUPCAKE SHOPPE/AMERICANA BAKERY, Clermont-Ferrand, France 2012-2013

An American bakery with five employees servicing the Auvergne region of France

Owner, Operator and Manager

Managed daily operations in a growing business with a focus on establishing commercial

contracts, driving revenue growth, increasing client base and managing financial risk.

Developed business and marketing strategies to increase company and financial growth.

Built company from the ground floor into a thriving operation. Hired, recruited and

trained staff. Developed concept, menu and devised marketing plans.

Was featured as an up and coming entrepreneur in La Montagne magazine and on France

3.

Selected to participate in the television show Un Diner Presque Parfait (in Auvergne).

CONSEIL REGIONAL D'AUVERGNE Clermont-Ferrand, France 2003-2009

ETABLISSEMENT SCOLAIRE SAINTE THECLE, Chamalières, France 2004-2009

LYCEE BLAISE PASCAL, Ambert, France 2003-2004

A Catholic school and Technical school K through 12 in the region of Auvergne, France

English Teaching Assistant

Assisted English teachers with course development, civilizations courses, proctoring exams,

grading exams and making exchanges with high schools in the US and developing a student

exchange program.

Arranged and ran an exchange program between St Thècle and Kentucky Country Day

School.

Assisted in the bilingual program with Elementary Students.

Taught literature and literary interpretation strategies for the English section of the French

Baccalaureate exam.

CAVILAM, Vichy, France 2004-2007

A language institute that provides various language courses and services to students in France

coming from France and abroad.

English Teacher

Established clear objectives for lessons and projects, communicated with parents about student

progress during summer programs, provided student reviews and assessments of students for an

English program in a language institute.

Provided English courses to members of the diplomatic corps and corporations that

contracted with Cavilam.

Prepared students for the French Baccalaureate exams.

Provided multimedia materials to teach students English as a foreign language.

Humana Inc., Louisville, KY 1997-2000

A Fortune 500 company specializing in health insurance, Medicare and Medicaid in the United

States.

Customer Service Representative

Handled incoming calls regarding benefits and claims inquiries, billing questions, and open

enrollment. Made doctor's appointments and assigned primary care physicians.

Delivered outstanding service and exceeded expectations of management.

Received the lowest call abandonment rate in service center three consecutive times.

Education

Université Blaise Pascal 2002-2007

(SUEE department and LACC Applied Languages Program Portuguese/English/Spanish)

Diplomas

2007 French IT and PC certificate

2007 Diplôme Approfondi de Langue Française (DALF)

2006 Diplôme Approfondi De Langue Française (Advanced French Degree)

2006 Diplôme Superieur D'Etudes Francaise 3ème degré

(French Superior Studies Degree -bachelor's equivalent)

2005 Diplôme D'Etudes Francaises 2ème degré (French Studies Degree)

2005 Certificat Pratique De Langue Francaise 1ère degré (French Practical Certificate)

References provided upon request

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