Ashil John Panicker

Mob: 999*-***-***

acebs7@r.postjobfree.com

OBJECTIVE:

To become a pioneer in Marketing or in HRM, my field of study during my

MBA, and to develop my career with the organization that I am into in the

best possible way.

SUMMARY:

. Masters in Marketing and Human Resource Management.

. Graduate in B. Tech, Electronics and Communication Engineering .

. Lean Management and Risk Management Certified from British Standard

Institution

. Proficient in computer operation including ERP System, SAGE CRM etc.

. Has worked on real life Six Sigma Project whilst working.

EDUCATION:

. Master's Degree in Marketing and Human Resource Management, Amity

University, 2011-13

. B.Tech in Electronics and Communication, Kerala University, 2003-07

EXPERIENCE:

LIWA Chemicals and Petroleum, Abu Dhabi. From Sept, 2013.

. Sales Engineer

. Marketing of all Engineering Projects to all ADNOC Companies.

. Visiting Major Clients

. Sourcing for all Safety, Chemical, Mechanical, and Electrical Products

Claims Consultant, January 2011 to June 2011

Allianz Cornhill, Technopark. (UK Based)

. Responsibilities include settling of accident claims, setting up

repairs, and all aspects of an insurance claim.

. Daily Reports, weekly reports, MIS, FEMA Reports, Claims settling etc.

Quality Analyst, March 2009 to August 2010

Sutherland Global Services, Ernakulam. (US Based)

. Responsibilities include preparing MIS reports, FEMA reports, Daily

reports, Weekly reports, coaching of agents, Service Quality

assurance, etc.

. Direct reporting to Quality head Level 5 Manager of the company.

. Played an integral part in the team to implement and uplift Acer

Computer Quality

. Had direct interactions with clients in weekly client calls and used

to cascade all process updates to the employees on a weekly basis or

when need be.

. Was an integral part of the Six Sigma Certification team which

implemented quality standards in Acer Computers at Sutherland Global

Services.

. Has done monitoring of customer interactions with agents on live and

recorded transactions.

. Resigned as a Level 2 from Level 0 quality associate to Senior Quality

Analyst in a very short span of 16 months.

Process Associate, Jan 2008 to October 2008

RR Donnelley Global, Technopark, Trivandrum (UK Based)

. Direct interaction with U.K clients.

. Team Leader for a team of 10 members in a pilot process.

. Generation of online bills, settling of account disputes, billing

disputes, recovery.

. Entering accurate customer details in to the main frame platform.

. Directly reporting to the Team Manager.

Quantitative Aptitude Trainer, July 2007 to December 2007

Amrita Vishwavidyapeetham, Kollam.

. Leave vacancy appointment to teach the subject of Quantitative

Aptitude to classes of B.Com, B.Tech, M.Sc students.

. Responsibility includes taking classes for students with techniques of

using PPT's and other technological applications.

. Review of students, preparing them for campus recruitments and for

other Government tests.

TECHNICAL & PROFESSIONAL SKILLS:

. Proficiency in Word, Excel, PowerPoint.

. Lean, Risk management and Six Sigma Certified Professional.

. Windows, Mac, MS- Office,

PERSONAL PROFILE:

Date of Birth : 06/06/1985

Marital Status : Single

Languages Known : English, Malayalam, Hindi, Tamil, Telugu and

Spanish.

EXTRA CURRICULAR ACTIVITIES:

. Football, Cricket (Holding Certificates in School/College Level meets)

. Athlete: 400 meters, Discuss Throw (Holding certificates from school/

college level)

. Singer (Holding certificates from School Level)

Contact this candidate