Malissa Wallace

**** ******** *****

Colorado Springs, CO 80910

719-***-****

acebes@r.postjobfree.com

SUMMARY:

Human Resources professional with over 15 years of experience. Able to work effectively with all levels of individuals

within an organization as a strategic business partner. Detail-oriented problem solver, excellent multi-tasking and

communications skills, interpersonal and organizational expertise. Plethora of recruiting experience providing full life-

cycle recruiting support for programs within the Intelligence and Department of Defense Community, as well as Fortune

500 organizations.

AREAS OF EXPERTISE:

Experience sourcing for the following positions requiring Secret clearances up to TS/SCI with full scope polygraph:

Network Engineers, Project Managers, Systems Administrators, Technical Support roles, Systems Engineers, Software

Engineers, and Intelligence Analysts. Functional analysts, SharePoint developers, program managers, software testers,

software developers (Java, J2EE), Lotus Notes Developers and Administrators, UNIX Administrators, Oracle Developers

and Reports Specialists.

EXPERIENCE:

9/2014 – Present, TalenTrust

Recruiter Services Manager

Conducts candidate sourcing in a timely manner to identify high-quality prospects for open client searches. Utilizes

standard online tools (e.g., job boards, social media sites, college boards) and researches industry specific sources when

appropriate. Supports Vice President of Service excellence as needed to meet and exceed client expectations. Proactively

and creatively researches new recruiting sources such as networking groups, industry trade associations, social media

sites, job boards, etc. to expand TalenTrust’s reach into the market place. Develop and maintains accurate records

including applicant-tracking entries, reports and metrics on talent acquisition initiatives as required. Attends weekly

meetings and prepares staffing reports for client calls and meetings as necessary.

7/2006 – 4/2013, General Dynamics Information Technology

Senior Technical Recruiter

Solicit, screen, and interview potential qualified candidates for cleared positions. Ensure proper security clearances are

active and relevant to project work. Provide guidance to managers on candidate slotting in to the company's classification

system. Develop sourcing strategies to target qualified applicants. Review resumes and credentials for the appropriateness

of skills, experience and knowledge in relation to position requirements. Conducts pre-interviews with candidates prior to

sending to managers. Provide detailed information on the company and basic benefits, and any kind of expectation-setting

that should take place prior to the interview. Find new and creative ways to capture qualified candidates, i.e. attend job

fairs, join affiliations, engage TAP programs, and utilize various job boards.

5/2005 - 7/2006, TAC Worldwide Companies

Senior Technical Recruiter

Specializes in full life cycle recruiting for Mission Support Programs. Responsible for locating and identifying qualified

candidates through various sources to include direct sourcing, in-house database searches, Internet searches, third party

alliances, advertisements and referrals. Responsible for keeping a steady pipeline of candidates / contingent hires for task

orders with short turnaround times. Attended daily briefing meetings and provided strategic staffing insight for the

Personnel Staffing volume. Responsible for technical screening, interview coordination, salary/benefits negotiation and

contract preparation for firm's candidates. Worked closely with hiring managers to ensure job requisitions are opened in a

timely manner, and staffing processes are followed accurately. Create staffing strategies to enhance candidate flow and to

create efficiencies within staffing process. Facilitate manager/candidate interviews. Participate in Job fairs, TAP classes,

Invitational Events objective being to build brand and identify candidates for current and future opportunities.

Successfully placing candidates to include Web Developers, Technical Support Analysts, Software Developers (including

Oracle, SQL, Java, .NET, C, UNIX), Systems and Database Administrators/Engineers *including Oracle, UNIX,

Microsoft OS, QA Analysts/Testers and Senior Level Technical Managers in contract and full time engagements.

1/2003 - 5/2005, Hewlett Packard

Commercial Account Manager

Facilitate and support Regional Managers, Sales Supervisors and Account Managers in multiple administrative tasks and

duties. Prepared sales forecasting reports as needed. Responsibilities included organization of time/workflow

management, which is critical in order to meet strict deadlines and turnaround times for multiple tasks. Participate in

coaching reviews regarding progress toward business goals and leadership expectations. Regularly scan business

environment to keep up-to-date on competitor and/or customer products, plans, direction as well as monitor market trends,

problems and opportunities. Placed strong emphasis on maintaining a positive work environment with an emphasis on

trust, ethics and customer satisfaction. Tasks and duties included processing and submitting credit and return forms,

working open orders proactively and updating various Managers of order status, worked with the product inquiries team

to identify ETA's, inventory and part substitutions, work with the Customer Advocacy team to resolve customer issues,

work with HP customer support to resolve customer issues, work invoice reconciliation's and other general credit

activities, log trouble tickets and track status, run Siebel leads reports, pull daily booked revenue reports and daily dials

reports, transition ownership of B2B accounts provided by Sales Supervisors, run territory prospecting reports for Account

Managers, email promos and marketing materials to internal lists, process deals in Eclipse, revise and update big deals and

process quotes, convert quotes to orders and rebook orders as needed.

4/2001 - 1/2003, TAC Worldwide Companies

Technical Recruiter

Interpret database inventory levels and execute action plans for increasing or decreasing specific inventory needs.

Conduct initial screening and evaluation of all potential candidates and subsequent calls to maintain quality inventory

standards to include an Enterprise Hotlist. Sourced candidates on a local and national basis. Recruit, pre-screen and

interviewed potential contractors. Check references and qualify skills. Increase the available contractor candidate pool

through the use of sourcing and recruiting activities needed to maintain a pool of qualified candidates available for various

assignments. Conduct activities to advance positive relationships and retains both clients and contractors.

Additional HR Experience:

8/2000 - 4/2001, Volt Technical Services

Senior Technical Recruiter

11/1999 - 8/2000, Agilent Technologies (through Volt Technical Services)

Senior Technical Recruiter

3/1998 - 11/1999, TAC Worldwide Companies

Technical Recruiter

7/1994 - 12/1998, Logistix / Interim Personnel

On-Site HR Manager

EDUCATION/TRAINING:

2012 - Present University of Colorado at Colorado Springs, pursuing Bachelors of Science, Business Administration,

Colorado Springs, CO

2013 Professional Human Resource (PHR) Certification - Testing May 2013

2008 Advanced Recruiting Techniques and Technology Terms and Functions Seminars (SEMCO)

2000 HRIS Database Training

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