Customer Service Manager, Sales
Resume:
Michael Chalmers
**** ********* **** ***. # ****, Jacksonville, FL 32256
aceb4w@r.postjobfree.com
Demonstrated achiever with exceptional knowledge of international markets, business
Summary •
practices, and trade regulations.
Solid customer service background.
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Skilled at learning new concepts quickly, working well under pressure, and
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communicating ideas clearly and effectively.
Extensive computer training, including knowledge of multiple networking
3.
environments and business software packages.
Enthusiastic
4.
Education
B.A. in Business Administration, University of North Florida, Jacksonville, FL 2012
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Career History & Accomplishments
2013 2014
Manager, Wild Wing Café
Managed all daily operations of the restaurant.
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Supervised preparation of meals and beverages for customers.
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Coordinated activities among various departments such as kitchen, dining
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room, and banquet operations.
Ensured customer satisfaction with their dining experience.
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Trained and managed new employees.
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Arranged for routine maintenance and upkeep of the restaurant, its
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equipment, and facilities.
Managed all administrative and human resource functions of the business,
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including recruitment of new employees, monitoring employee performance,
and training.
Chose suppliers for best quality and most competitive cost.
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Management Trainee, Enterprise Rent A Car 2012 2013
Make eye contact and greeted all customers by name, verify rental agreement
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and reservation, thank each customer at the conclusion of their transaction
Effectively market the company while picking up and dropping off customers
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in a safe and courteous manner, and assisting customers if needed.
Assess condition of rental upon return, process returns and check ins.
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Upsell optional protection products, upgrades, fuel options and other
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additional equipment
Clean vehicle interior and exterior by hand, or available washing equipment.
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Answer customer questions and provide assistance based on each customer’s
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needs and requests by brand. In some locations, which offer multiple brands,
this job responsibility requires keen understanding of the differences in
products and services offered.
Work on behalf of the customer and the company to resolve issues.
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Contact this candidate