Jacqueline Billups

**** ******** ****

Vacaville, CA 95687

707-***-****

aceb0i@r.postjobfree.com

EXECUTIVE SUMMARY

To become a part of a team on a long term basis, where I can utilize my expertise and contribute towards the growth of the

organization. Being a professional with over 17 years of comprehensive human resources experience including

recruitment and retention, benefits administration, leave of absence administration, HRIS technology management,

training & development, change management, cost containment strategies, conflict resolution, and employee relation

management has developed me professionally into a leader in various employment industries.

Expertise in:

• HR departmental startups • Current on Federal and • HRIS Technologies

& cleanup specialist State laws and regulations Management &

• Benefit Administration • Organizational Implementation (ADP,

Lawson, PeopleSoft, Abra

• LOA Administration Development

Suite, Great Plains)

• HR Programs/Project

• Training & Development

• Expert proficiency in

management

Implementation

Microsoft Office applications

• HR Policies & Procedures

(Word, Excel, Outlook,

Publisher, PowerPoint)

PROFESSIONAL EXPERIENCE

Mexican American Addiction Programs, Inc., Sacramento, CA 4/2010 to 1/2014

Non-profit substance abuse facility for DUI and related services

Human Resources Director

Provided guidance and counseling to Executive Director, program directors, managers and employees on all matters

involving extensive change management. Managed and implemented improvement in all areas of Human Resources

for up to 80 employees. Responsibilities included all aspect of recruiting for exempt and non-exempt opportunities,

managed employee separation process, new hire orientation, benefits administration, benefit open enrollment, LOA

administration, worker's compensation administration, new hire orientation, safety coordination, OSHA compliance,

employee relations, and payroll processing. Managed the revision and implementation of job performance review

process and job descriptions. Developed work-life programs to improve moral and create a team atmosphere.

Provided and facilitated HR presentations for monthly Board of Directors meetings. Supervised the Facilities

Department (staff of three). Also, acted as interim management in various departments when positions were vacant.

Managed security controls through Sonitrol arming systems and security protocols. Created monthly employee

newsletter and was lead involving all organizational wide events, i.e. company picnic, holiday parties and luncheons.

CommuniCare Health Centers, Davis, CA 1/2007 to 4/2010

Non-profit health care facility for underserved population

HR Generalist

Processed all new-hire paperwork, administration of benefits, leave of absence adherence, termination and all

necessary payroll paperwork. Performed monthly New Hire Orientation. Ensured 100% accuracy and compliance

with applicable laws and regulatory mandates and served as the primary contact for management and staff

questions. Exemplary HRIS database administration. Coordinated annual benefits open enrollment and

reconciliation of monthly billings. Ensured timely completion of all providers’ credentialing and certification

requests. Assisted in auditing retirement plans’ eligibility list and ensured ongoing accuracy. Provided confidential

reports to the Executive Director and Chief Financial Officer on monthly basis. Administered all COBRA and

FMLA, PDL and CFRA activities, including all required notifications, enrollments and terminations. Contributed

to the processing of payroll in the absence of the Payroll Specialist. Developed and published the monthly

employee newsletter in Microsoft Publisher. Attended sites all-staff or team meetings, directors’ meetings and

administrative operation meetings as needed.

AVI Staffing, Inc. working for Cardinal Health, Dixon, CA 9/2006 to 1/2007

Temp Agency working in a medical supply warehouse

HR Coordinator

Maintained PeopleSoft HRIS system, concentrating on applicant input, interview tracking, requisition posting and

report generation. Coordinated and performed recruitment of non-exempt and exempt level employees. Counseled

employees on employment issues. Conducted new hire orientation. Provided assistance and coaching to upper

management with employee relations’ issues.

Sutter Regional Medical Foundation, Fairfield, CA 7/2005 to 7/2006

Non-profit medical centers and for profit medical group

HR Technician

Maintained and processed all new-hire, benefits, leave, termination and payroll paperwork in Lawson HRIS

system. Updated HRIS system for open enrollment changes in premiums/deductions. Administration of the

organization’s benefits programs, FMLA/CFRA/PDL leaves, and Worker’s Compensation. Processed and

conducted exit interviews with voluntary resigning staff. Provided counsel, communication, interpretation,

training and general support for 364 support staff and 71 physicians and allied health professional.

Good Neighbor Care, Vacaville, CA 4/2003 to 7/2005

Alzheimer & Dementia residential care home

HR Manager/Assistant Administrator

Assisted and coordinated the opening of a 75-bed Alzheimer’s/dementia residential care facility. Performed

resources duties included but not limited to: all recruitment process, new hire orientation, trainings, internal

transfer and promotions, benefit administration, leave of absence and worker’s compensation. Facilitated three or

more monthly state required employee training for RCFE state licensing. Facilitated bi-weekly direct supervisor’s

meeting and training. In the absence of the administrator, facilitate all management staff bi-weekly meetings.

Processed bi-weekly payroll. Provided assistance and coaching to upper management with employee relations’

issues. Assisted management & administrator in the processing of disciplinary actions and terminations.

Supervised a staff of up to eleven management employees.

EDUCATION

University of Phoenix

(currently attending)

Sacramento, CA

Business Administration/Information Technology Management studies

Richard J Daley, Jr. College, Chicago, IL

Business Administration study

References: Available upon Request

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