Jennifer Ivory

Admininstrative and Customer Service Support

Chicago, IL

aceb0b@r.postjobfree.com - 773-***-**** / 773-***-****

Detail Oriented( Thoroughly checking for accuracy and clarity when completing assignments), Well Organized,

Customer Service( with the ability to handle situations with professionalism and respect), Communication

(Written/Verbal), Cash Handling, Telephone Etiquette, Team Player,Computer Savvy (MS Office, Internet),

Secretary, Typing (35 WPM), Multitasking

WORK EXPERIENCE

Secretary/ Youth Leader

Church of All Nations - Chicago, IL - November 2013 to Present

Skills Used

Customer Service and Realtins, Filing and Data Archiving, Computer Savvy. General Office Skills,Basic

Accounting/Bookkeeping, Word Processing and Typing,Office Equipment Operation, Telephone Reception

Manufacturing Helper

Spraying Systems - Wheaton, IL - February 2013 to February 2013

Use power drill to assembly metal and plastic nostril spray pieces

* Labeled, marked and scanned packages to ensure packing standards were met

* Reported damaged goods and recorded information

Customer Service Representative

Conway - Chicago, IL - September 2008 to March 2010

Counted and balance cash drawer to ensure correct amounts and adequate change

Handled customer transaction via cash register

Assisted co-worker with daily activities

Answered and directed calls to personnel

Secretary

God's Elect Ministries - Chicago, IL - August 2007 to April 2008

Chicgo, Il

* Set up and maintain file, maintain schedules and calendars

* Communicate verbally and in writing to answer inquiries and provide information

* Take, type and distribute minutes of meetings, handle incoming mail and other material

Performed general clerical duties such photocopying, fax and mailing

Quality Inspector

Staffing Resource - Addison, IL - January 2007 to July 2007

Perform product identification and traceability activities, as required

* Perform first article inspections to support the component qualification process

* Input and perform trending of key inspection process metrics

Call Center Representative

R.T.A - Chicago, IL - January 2005 to January 2006

Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and

reports problem areas.

* Help customer with direction

* Communicates with customers using web-based tools and demonstrates the associated proficiency in typing

grammar

EDUCATION

Business

The College Of Office Technology - Chicago, IL

March 2003 to December 2003

SKILLS

Customer Service, Leasing Agent, Prep Cook, Seasonal Tax Preparer, Housekeeping, Quality Inspector,

Stock/ Processor,Administrative,Packer, Inventory, Call Center Rep,Sales associate, Cashier,Basic

Accounting, Access, Excel, Publisher, Power Point, Word

ADDITIONAL INFORMATION

Work well under pressure, Team player, Work well in a group or individually, I get the job done in a timely

manner. Great attitude, Easy to work and soicalize with. Quick leaner. I am able to lead and follow. Always

willing to learn new things.

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