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Customer Service Sales Representative

Location:
United States
Salary:
14
Posted:
May 25, 2014

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Resume:

Evelina Ramirez

**** ****** *** 530-***-****

Dixon, CA 95620 aceamc@r.postjobfree.com

Summary of Qualifications

As a medical office receptionist I am able to utilize clerical and administrative skills and provide exceptional patient care.

Honest, bilingual in Spanish, dependable, team player, organized, self-starter with excellent customer service skills who

is able to assess client needs, and make timely decisions, and provide appropriate follow-through. I am eager to learn

new things and use the invaluable training I have learned from Cambridge Junior College in your facility.

Education

Cambridge Junior College – Medical Office Receptionist (August 2012 – August 2013)

Clinical/Administrative Skills

Bilingual English/ Spanish Insurance Verification Alpha/Numeric Filing

Medical Office Reception HIPAA/OSHA Trained Customer Service

Multi-Line Phones Supervision/Management Follow up Appointments

Medical Billing & Coding Cash Handling Experience E-scanning Documents

Medical Terminology Appointment Scheduling Auditing

Referrals/Authorizations Keyboarding/10 Key Electronic Medical

Records

Patient Charting Medisoft 2013

Claim Numbers/ Adjusters

Data Entry Microsoft Office Suite

Information

Electronic Health Records Operate Office Machines

Work Experience

US Healthworks July 2013 – August 2013

Externship (200-Hours) Sacramento, CA

- Responsible for handling and answering multi-line phones, maintaining a friendly working environment

Processed authorizations, scheduled for physical therapy, filed charts, e-scanning, prepared dictations

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Worked closely with processing proper documents for PPD, drug screening, and physicals

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- Assisted with translating in Spanish-English for patients and physicians

Calvin Klein October 2006 – May 2012

Sales Representative/Floor Supervisor Vacaville, CA

- Responsible for all opening and closing duties, maintained bank deposits and cash register

- Trained new employees, created weekly schedules for the staff, managed employees

- Processed inventory, handled returns and exchanges, responsible for all auditing duties

- Maintained a clean friendly working environment and greeted customers

Relevant Achievements and Certificates

Typing Certificate 40 wpm AHA CPR Certified

Ten-Key Certificate 9955 sph Cambridge Most Likely to be Hired

American Red Cross Volunteer

References Available Upon Request



Contact this candidate