Vanessa Reed

**** ***** ******** *** *****, OK: Phone 918-***-****: Email

aceal2@r.postjobfree.com

Objective: To obtain a position that enables me to utilize my management

knowledge and skills acquired through hands on experience.

Education: Medical Assistant 2005

Platt College

Tulsa, OK

Experience:

Medicaid Follow Up

December 2013 - Present

St John Medical Center

. Customer Service

. Resubmit denial insurance claims and process for payment

. File appeals on denial claims from Medicaid

. Locate errors on claims and correct

. Send outgoing referrals

. Receive incoming referrals

. Answer multiple phone lines

. Problem solving

Referral Specialist March 2013 -

December 2013

St John Medical Center

. Created referrals and submitted approximately 900 outgoing referrals

monthly from Primary Physician to Specialist

. Schedule appointments in timely manner

. Contacted patient to schedule appointment to accommodate patient

schedule

. Notified patients with appointment information

. Scheduled same day or next referrals

. Customer service

. Problem solving

Office Manager July 2009 -

May 2012

The Scholl Center for Communication Disorders

. Make monthly schedule for 14 Clinicians

. Entering and scheduling all incoming referrals

. Checking in and out patients

. Answering multiple phone lines

. Scheduling patients

. Insurance and Billing

. Customer Service

. Problem Solving

. Ordering all office supplies

Optical Supervisor December 2006

- June 2009

Dr. Zoellner and Associates

. Managed a team of 8

. Responsible for ordering

. Prepared monthly expense reports

. Assist with insurance and coding

. Create and maintain monthly schedule for the department

. Manage whole office of 25 people

. Repairing and adjusting frames

. Customer Service

. Controlled frame inventory

Skills: MS Office, Outlook Express, Word, Excel

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