Eramus Moore

***** *.*. **** - *****, FL

aceakb@r.postjobfree.com - 786-***-****

Seeking a position with an organization where I can utilize my relationship building skills and experience to

increase profitability..

WORK EXPERIENCE

Collector

BAKER, GOVERN AND BAKER - Fort Lauderdale, FL - March 2010 to Present

Responsibilities

• Research regarding unsettled account balance that is completely or partially unpaid

• Ensure follow up by mail and phone to insurance carriers or customers on felonious payments

• Investigate customer’s accounts and documents methodically

• Punch all information about collection action of account into billing system

• Resolve inconsistencies and prepare adjustments

Call Center Sales Rep

Caribbean Cruise Line - Fort Lauderdale, FL - January 2010 to October 2010

Responsibilities

•Assist customers with returns, purchasing store protection plans and Vacation packages.

•Scheduling in-home services via online interface.

•Answer telephone inquiries from customers regarding the status of Vacation and other services provided.

•Assist with new employee training such as company policies, services, financing options and customer

service.

Medical Collector

CFG & ASSOCIATES - Boca Raton, FL - May 2008 to November 2009

Responsibilities

• Maintained well-standing of customer accounts

• Initiated all collection activities (telephonic calls, letters and emails)

• Analyzed accounts receivable information to settle on priority

• Produced standard aging reports

• Analyzed receivables information from aging report

• Monitored and collected on historical due amounts

Customer Representative

General Hauling - Miami, FL - August 2006 to December 2008

Responsibilities

•Assist clientele as they enter office and via phone.

•Perform filing, data management, drafting and editing short office memos.

•Assist with all other office administrative duties.

•Inputting data, office errands,

EDUCATION

Medical Billing and Coding Specialist

Florida Career College

October 2009

Insurance Claims Adjuster

Miami Dade College - Miami, FL

2007 to 2008

High School diploma

Norland Sr. High - Miami, FL

1988 to 1991

SKILLS

Good Communication and customer service skills, Outstanding skills in relationship building, Extremely

motivated and flexible team contributor, Proven record of efficiency and continuous development, Flexible

regarding work schedule – overtime, night and weekends

CERTIFICATIONS

TWIC CARD -Transportation Worker Identification Credential-

June 2013 to September 2016

Positively identify authorized individuals who require unescorted access to secure areas of the nation's

maritime transportation system;

Determine the eligibility of an individual to be authorized unescorted access to secure areas of the maritime

transportation system;

Enhance security by ensuring that unauthorized individuals are denied unescorted access to secure areas of

the nation's maritime transportation system; and,

Identify individuals who fail to maintain their eligibility qualifications after being permitted unescorted access

to secure areas of the nation's maritime transportation system and revoke the individual's permissions

ADDITIONAL INFORMATION

QUALIFICATIONS

Appointment Scheduling/Rescheduling, CPT-4 Coding, HIPAA, ICD-9-CM Coding, Insurance & Claim

Processing, Medical Billing & Collections

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