Ruben Echeverria

*** * ** ***** ******* #**

Escondido, CA 92026

760-***-****

Email: aceabj@r.postjobfree.com

Summary of Qualifications:

• Experience providing counseling/intervention services on a one-to-one basis and group settings, addressing issues such as drug and substance abuse, stress management and holistic well-being.

• Excellent leadership skills, serving as a resourceful liaison when collaborating with other agencies.

• Supervising experience in a busy environment.

• In-depth interviewing skills, conducting and facilitating focus group interviews.

• Knowledge and expertise in: Microsoft, Excel, PowerPoint and experience with other software programs, such as SPSS for the social sciences.

• Formulating and administering various types of surveys.

• Outreach experience in public health, such as promoting, creating awareness, designing campaigns and recruiting people.

• Experience performing ethnographic/field work in the community.

• Experience in HIV/AIDS prevention and sexual health.

• Excellent customer service, organizational, communications, strategic planning and problem-solving skills.

• Front desk personnel experience: assisting clients/guests in person and over the phone; all while maintaining order and flow of great customer service.

• Operation of social media platforms to successfully reach out to any community.

• Knowledge in fitness and its core components, such as exercise, supplements, and healthful/mindful eating (holistic well-being).

EMPLOYMENT HISTORY:

Research Assistant 07/23/2013 09/01/2013, 8 hours per week

Employer: California State University, San Marcos

333 S Twin Oaks Valley Road, San Marcos, CA 92096

Conduct surveys inquiring people about their recreational satisfaction at the East Fork San Gabriel River to measure the outreach ecological programs success, which aims to educate people and help land mangers better serve visitors to the area.

Assistant Department Lead 10/15/12 06/20/13, 35 hours per week

Employer: JCPenney

290 E Via Rancho Pkwy, Escondido, CA 92025

Helped managed the men’s department consisting of 11 people. I was responsible for maintaining a productive staff; always available for other associates and customers. Duties included delegating tasks to associates, supervising their work, and making sure the department ran efficiently. I also planned store layouts, such as designing displays and fashion statements to maximize traffic into the store. In addition, constant use of my personal judgment, decision making and problem-solving skills were essential to deal with the different day-to-day situations that arise in the retail business.

Loss Prevention Officer 02/01/11 09/25/11, 40 hours per week

Employer: JCPenney

290 E Via Rancho Pkwy, Escondido, CA 92025

Responsible to employ and ensure compliance with loss prevention programs to protect the store’s logistics, employees and company assets from any potential or actual injuries, as well as losses; under well-maintained order to preserve the image of a service-oriented business. Executed investigatory programs and responded to violations of safety, security and fire prevention procedures, accidents, credit fraud, internal and external theft in compliance with the company’s procedures and methods. Implemented and assisted various loss prevention programs, including: fire prevention, safety, emergency plans, information technology security and personnel security. Strategically assessed, recommended and installed surveillance technology for critical areas, such as high shrinkage areas; to prevent any losses. I was also responsible for frequent inspections of databases/employees’ files to find any potential fraudulent transactions.

Sales Associate 08/15/07 10/15/12, 25 hours per week

Employer: JCPenney

290 E Via Rancho Pkwy, Escondido, CA 92025

Duties included performing sales floor work, greeting and assisting customers, stocking merchandise and operating cash registers. Maintaining the store clean, organized and enjoyable to shop was important, while providing great customer service. Also did seasonal positions as a sales consultant for Sephora Inside JCPenney; where I consulted clients based on their beauty and skin care needs; while building rapport to secure continuity of service and ultimately, sell the products.

EDUCATION:

California State University, Fullerton August 2012

M.A. Degree, sociology

University of California, Riverside June 2010

B.A. Degree, Double Major in sociology and Spanish Linguistics

VOLUNTEER EXPERIENCE:

Teaching Assistant (TA), 01/12 05/12

Fullerton College, Fullerton, CA, 4 hours per week

Under supervision of an experienced professor, I was able to gain hands-on teaching experience at a community college level. I developed my own lessons, created and prepared lectures/presentations with the help of PowerPoints and presented the material to a class of 75 students. I also assisted in administering tests and helped students prepare for tests/quizzes prior to test date.

San Diego LGBT Community Center, 2013 Present

San Diego, CA

I am a registered ally and receive e-mails inviting me to partake in their volunteer opportunities, I then look at the different events available or approaching and get in contact with the volunteer coordinator to sign up for the events I’m interested in.

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