*** ****** **. #*

Oswego, IL *****

630-***-****

ace9t1@r.postjobfree.com

ace9t1@r.postjobfree.com

Ruth R. Zamora

Summary of QUALITY ASSURANCE IMPLEMENTATIONS

Qualifications

● Quality Control/Assurance Systems

● ISO - Quality Systems, Continuous Improvements

EXPERIENCE Oct 2012 – Feb 2013 HEWLETT PACKARD, Palo Alto, CA

Quality Engineer / Program Analyst

Consultant/Client Site – Analysis on problems/projects of diverse complexity and scope. Exercise

independent judgment within general defined policies and practices to identify and select a solution.

Team decision-making process. Ability to handle most unique situations. Analytical reasoning and

problem solving. Knowledge of conventional quality philosophies and practices in Quality Engineering

Environment. Support to R&D scope for continual improvement.

March 2012 – July 2012 FLUOR INC. - Dublin, CA

Quality Assurance Specialist

Representative to the Quality Assurance Program – Implementation of QMS Audits for Various

Disciplines. Setup and training of Internal Structuring Pertinent to the Operating Systems Requirements

& Quality Manual. Scheduling of Internal Audits, Liaison in presentations of findings at exit meetings

per each discipline. Interface with Management to Compliance of Projects, CA/PA, OBS, STR. Set up of

monthly PAP scheduling per each discipline.

Jan 2012 – March 2012 VALMARK INDUSTRIES INC.

RMA Coordinator – Interface with joint venture Kenetek de Mexico on a daily bases. Review of Process

investigations of Corrective Actions / Preventative Actions and response to Root Cause findings within

timely manner. Interface with internal customers, sales, disposition of product defects. Review and

oversee Quality Technicians, Engineers methodologies at Kenetek de Mexico.

2010 – 2012 HEWLETT PACKARD, Palo Alto, CA

Quality Program Analyst

Consultant/Client Site – Analysis on problems/projects of diverse complexity and scope. Exercise

independent judgment within general defined policies and practices to identify and select a solution.

Team decision-making process. Analytical reasoning and problem solving. Quality Engineering

Environment. Support to R&D scope for continual improvement.

2007 – 2008 WEST VALLEY ENGINEERING, Sunnyvale, CA

Quality Assurance / Document Control/QA Coordinator

Consultant /Client Sites – Pharmaceutical products, Raw Material Verification and Record retention,

Manage Product History Records, Audits and Review of SOP’s, BPR’s in Compliance with existing

Standard Operating Procedures and Batch Production Records, CAPA System and Instrumentation

Calibration System, Corporate Wide Continual Improvements.

2004 – 2006 GENERAL DYNAMICS, Chambersburg, PA

Sr. Administrate/Corporate Liaison

Letter Kenny Army Depot – Office Management, ISO Internal Auditor, Support to Corporate Payroll,

Accounts Payable, CED, Office Support to DOD, PM, LMP, Verification of Labor Claims, Process

Personnel Security Clearance.

2000 - 2002 FIC AMERICA, Carol Stream/Itasca, IL

Quality Assurance Engineer/Project Management

Automotive Metal Stamping Company, Futaba Americas- Non Toyota Project Management and

Approval Reviews of all Supplier PPAP,CAR/PAR for Saturn, Honda and Mitsubishi Projects,

Introduction of TS 16949, Training Quality Control Inspectors GD&T, R&R, QMA Methodology,

Automotive Industry pertinent to ISO Compliance, Ongoing Continual Improvement, International

Travel.

1998 – 2000 DYNAGEAR, Downers Grove, IL

Quality Assurance Management

QA Support of in produced High Performance Adjustable Gears, Timing Chains and Sprockets.

Implementation of Incoming Inspection Methods, Management of QC / Mechanical Inspectors, ISO

Internal Auditor of Quality Systems, CAR/PAR Implementation and Training QSM/QSA in

Preparation for ISO Certification, Project Approvals, PPAP, APQP.

1997 -1998 OAKGRIGSBY, Sugar Grove, IL

Quality Engineering/Troubleshooter

Root Cause Analysis by use of High Power XYZ Coordinates, Documentation Specialist of Processes

and QA Technical Documents for Improvement. Monitoring and Training of CAR/PAR methods and

activities in Mexico during transitional phase of Company relocation to Mexico.

Affiliations American Society for Quality - Membership, Internal Auditor, Management Division,

PMI Membership - PMP/CAPM Certificate of Completion in preparation for PMI

Certification, Lean 6 Sigma & Minitab Green Belt - June 2014, MS Project 2010 - Level 1&2,

Sharepoint 1&2 Certificate of Accomplishments.

Proficiencies Spanish Bilingual, Life Cycle Management, GMP, FDA Regulations, Office 2013, TQM, TS16949,

QA/QS, Process Capabilities, Logical Operations of MSP, APQP, PPAP, R&R, Cp/CpK, GD&T,

Vendor/Customer Relations, 11 years of service at IBM – Floater and Trainer/Operation

Methods, Support to R&D, Key Roll of QE/PM in Mass Project Approvals.

Process/Proficiencies – ISO, GMP, FDA Document Control Compliance/Implementation Specialist,

QS/ISO Internal Auditor, XYZ Optical Coordinate Measurements, MSA, and Conflict

Management/Dignitary Professional in Supervisory/Managerial roll in QAS/QAM.

Trainer – Bilingual, Advance Product Quality Planning, Mass Product Project Approvals Process,

Statistical Process Control, Repeatability/Reproducibility Studies, XY&Z Coordinates, Measurement

Systems Analysis, Process Audits, Data Acquisition Management.

Education Studies in process of BBA / Operations Management, BBA / Human Resources, IBM/Evergreen

Valley College QAE Program – TQM Certification,

Volunteer Crisis Intervention Advocate – Certified Chaplain

experience

Reference upon Request

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