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Aplication Engineer Tech Support For Sales And Service, Project Mgr

Location:
Westville, NJ
Posted:
August 06, 2014

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Resume:

PROFESSIONAL QUALIFICATIONS

of

HANK GARDNER

E-Mail: ace9lv@r.postjobfree.com

PROFESSIONAL EXPERIENCE

PRIVATE CONTRACTOR

August, 2010 - Present

- Started Gardner Consulting Services, and also became part of the

Applied Packaging Technicians Group. In December of 2010, I was

awarded a contract with Sancoa Label Group to be a special projects

engineer. I've also done work for Insight Packaging on a limited

basis.

UNIQUE SOLUTIONS, INC. Lake Zurich, IL

Applications Engineer / Technical Sales Specialist (Contractor / Hired /

Contractor ) May, 2006 - July, 2011

- Responsible for service and installation of promotional equipment,

line trials, training customers.

- Responsible for broadening applications into labeling systems, as

opposed to heads on stands.

- Tech. sales, responsible for review of all equipment sales to

insure proper fit of said

equipment.

- Project manager

FORT DEARBORN CO. King of

Prussia, PA

Technical Service / Machine Sales (Contractor) October, 2003

- December, 2007

- Provided technical expertise on solving problems involving labels

and/or equipment, determining where the problem lies, then make

recommendations on how to resolve the issue.

- Provide labeling equipment when feasible.

- Since Dec. 07 have provided limited support to F.D. customers at

standard service rates.

No longer under contract

PRO-MOTION INDUSTRIES Hammonton,

NJ

Consultant / Technical Sales & Service October 2003 -

January 2005

- Provided technical sales and service support for Pro-Motion's out of

shop needs. Pro-Motion was a contract decorator that required

external sales and service help.

LANDAY-GARDNER, L.L.C. Sicklerville, NJ

Owner / President June, 1997 -

October, 2010

- Provided technical support, sales support, manufacturing support

primarily in the beverage industry.

- Provide support to (25) Label Converters, and (3) Raw Material

Manufacturers, as well as engineering support for complex applications

(i.e. Anheuser Busch, Coors, SoBe, Snapple, and various other

customers in the beverage industry)

- Work with (17) Label Machine Manufacturers to get the best deal for

the customer.

- Provided Anheuser Busch with in depth analytical report on setting up

complete pressure sensitive labeling application within their existing

printers' facility - Feasibility study for project (2003/04)

- Worked with Avery in reference to thin film applications, as well as

their time/temperature label applications.

- L/G is fading out and becoming Gardner Enterprise. G.E. has been in

business since Jan. 07

UNIQUE SOLUTIONS, INC. Lake Zurich, IL

Service & Manufacturing Manager / Technical Sales Support

April, 1995 - June, 1997

- Responsible for service and installation of promotional equipment,

line trials, training customers, project manager.

- Responsible for implementing large national and local promotions on

multiple sites.

- Responsible for setting up the manufacturing of custom parts, as well

as shop assembly of promotional equipment.

- Responsible for contractor technicians, as well as all labeling

applications. (2) techs and shop reported to me

ENGRAPH LABEL & MACHINE CO. Delran, NJ

Service Manager - March, 1992 -

April, 1995

- Responsible for 8 service technicians overseeing and coordinating

service, installations, training.

- Placed 14 rotating labelers in Anchor Glass plants to support clear on

clear labeling machines.

- Responsible for writing customer training and technical manuals for

associated equipment.

Senior Field Service Engineer - October, 1992 -

February, 1994

- Focus on the beverage industry. Ability to identify any and all

problems with glass to insure label applications ran smoothly.

- Responsible for ware handling issues on entire line.

SOABAR COMPANY (Division of Avery/Dennison)

Philadelphia, PA

Senior Field Service Engineer - February 1984 - October

1992

- Responsible for (14) junior technicians.

- Function in the field diagnosis and repair of sophisticated electro-

mechanical and electronic Imprinting Equipment, serving the Retail and

Garment Manufacturing Industries. Handle emergencies with clarity and

sound judgment, while addressing client agitation and distress.

- Utilize expertise in tracing and identifying software and systems

problems, built upon a foundation of comprehensive mechanical

proficiency.

- Assist and advise technical staff of Engineering with difficult

problems.

- Sell new equipment and maintenance service contracts. Estimate parts

and service requirements for the repair of obsolete equipment -

presenting cost/benefit ratio in purchasing new equipment.

- Train customer personnel and Junior Technicians; interview clients and

troubleshoot via telephone or validate need for service call. Work

independently, responding to beeper communications.

- Update and customize customer service plans yearly.

- Project management

Prototype Field Engineer - January, 1986 -

January, 1987

- Proved that the elctro-mechanical technicians could transfer into

electronics machine group.

- Set-up training of all (7) technicians at the time with focus on

machine repair, not board repair.

Field Service Engineer - February, 1984

- December, 1986

- Selected for Pilot Project to determine feasibility of developing an

in-house Service Department to replace a Contracted Service. Obtained

training and served as the Sole Technician - with full accountability

for territory including: Pennsylvania ... New Jersey ... Delaware ...

Maryland ... Washington, DC ... and parts of New York and West

Virginia. Of necessity, handled every customer and every type of

equipment. Developed superior levels of expertise through pioneer

years. Contributed in the depot set-up and handled parts orders.

- Responsible for keeping major stores (Kohls, Macys) and DC equipment

online.

- Responsible for condensing current information to write parts and

technical manual for service.

SOABAR COMPANY (Division of Avery/Dennison)

Philadelphia, PA

Project Engineer February, 1982 -

February, 1984

- Responsible for changes to Mark Andy presses.

- Responsible for modifying existing presses and machines in printing

plant for various labels.

- Designed component parts for presses to allow dies to be used on new

presses from varying manufacturers to presses.

- Responsible for changes to plant layout with presses and equipment

- Responsible for press upgrades and enhancements

Engineering Support Tech to Production / Draftsman May, 1980 -

February, 1982

- Worked with presses and various types of auxiliary equipment.

PROCTOR SCHWARTZ Philadelphia, PA

Graphic Layout Designer - August, 1979 -

May, 1980

- Created machine layout drawings for Sales Presentations. Product

line: Industrial drying equipment primarily used in the food and

tobacco industries.

HARRIS CORPORATION, Bindery Systems Division Champlain,

NY

Jr. Field Technician / R&D Lab Technician / Mechanical Draftsman

- Bindery equipment for book binding August, 1978 -

August, 1979

JOHNSON MARCH CORPORATION

Philadelphia, PA

Mechanical & Electrical Draftsman - June, 1977 -

April 1978

- Worked on air cleaning equipment used in coal mining applications.

RONALD R. HAMMEL & ASSOCIATES Philadelphia, Jenkintown and

North Wales, PA

Assistant to Architect/Building Inspector - November, 1973

- April, 1977

- Served as Communication Link between State and Architect ... as well

as between the Architect and Builders. Drafting and Administrative

Duties.

- Jenkintown sign inspector making sure signs were up to code.

- Drafted Jenkintown map for borough hall from aerial photos.

- At 18 had first building built. 2 Store fronts w/ 4 apartments above.

American and Clearfield streets in Phila.

EDUCATION

CAMDEN COUNTY COMMUNITY COLLEGE - Business Management 1988-1990

PENNCO TECH - Basic Electronics 1986-1987

SPRING GARDEN COLLEGE - Industrial Electronics 1982-1983

PHILADELPHIA ISTITUTE OF ART - Graphics Course 1981-1982

DREXEL UNIVERSITY / MONTGOMERY COUNTY COMMUNITY COLLEGE - Mechanical and

Architectural Drafting Design Programs 1975-1979

2 year gen. eng. Degree

Went to school on and off as required, total years in collage 5. Job

dictated classes I took

NORTH PENN HIGH SCHOOL 1973-1975 - Career Study Program 1974-1975

w/ R. Hammel & Associates



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