Technical Summary

. Accomplished technology professional with experience in managing

software and data conversions, sourcing and implementing new software,

and spearheading data management and application integration

initiatives for major clients and corporations in banking and finance,

technology, government and healthcare.

. Direct implementation of system upgrades and revitalize processing by

leading cross-discipline technical teams. Collaborate with C-level

management and leverage deep technical expertise to develop targeted

IT solutions and improve processes.

. Proven team builder committed to harnessing emerging technology,

delivering customized solutions to internal and external stakeholders,

and aligning technology efforts with corporate objectives.

. Utilize cross-functional team leadership, budget management, and

project management methodologies for successful solution development

and implementation of Global B2B Enablement, Quality Assurance (QA),

software installation, sourcing and data governance initiatives.

. Experience with mainframe, client-server and web-enabled processing

environments, legacy software development languages, data management

and test automation tools, project management tools including MS

Project and Primavera, and productivity tools including MS Office and

Outlook.

Professional Experience

DWG, Inc., Atlanta, Georgia 2013-

Present

Program Manager

. Leading B2B Global Enablement Initiatives involving multiple trading

partners.

. Led new initiative to implement EDI signals between a leading Network

Technology company and a Worldwide electronics design, fabrication,

assembly, and test company in support of a migration from Oracle to

SAP ERP.

. Coordinated modifications to MRP, Manufacturing planning, shop floor

control systems and business process changes associated with Business

to Business EDI implementation.

. Drove simultaneous implementations at multiple global locations.

University of Phoenix Atlanta, GA

2011-2013

National Advisor, Workforce Solutions

. Developing, growing, and retaining strategic, long term partnerships

with new and existing corporate clients within an assigned geography

or industry vertical.

. Work with a select group of clients and prospective clients to promote

the UOPX mission, vision and values to the company and to its

employees.

Suntrust Banks Atlanta, GA 2001-

2011

Vice President / Senior IT Project Manager

. Collaborate with executive management and technical teams to develop

IT project proposals and streamline software implementation and

support. Improve Test Data Management practices, oversee multiple

project budgets, and align new projects with corporate strategy.

. Interact with PMO through multiple framework revisions to ensure

definition, implementation of and compliance with project governance.

. Provide hardware and software recommendations to senior-level

management and facilitate go/no-go project decisions.

. Identify cutting-edge technologies and spearhead technology projects

to impact processing environment in training organizations.

. Manage 18-month rolling release calendar to coordinate support

activities with technical, application development, and line-of-

business teams.

. Ensure compliance to SOX, COBIT, and internal regulations.

. Supervise up to 85 employees, both direct report and indirect, and

offshore resources in a matrixed organization.

. Reduced Test Data needs and Test Data storage requirement 60% by

redesigning Test Data Management process, which included use of Optim

Move mainframe and server tools, Talend Data Quality Suite ETL tools,

Toad for Data Analysts, Ab Initio data profiling and ERWin data

models.

. Educated the testing and development organizations on development of

data requirements in parallel with software development requirements

and test case definition

. Partially implemented Data Privacy system, process and procedures to

utilize customer data for testing while upholding privacy standards.

The system, processes and procedure focused on use of Optim Data

Privacy transformations for cross-environment consistency. Funding

for initiative was cancelled after re-prioritization.

. Evaluated value to organization of Optim Archive, Discover and Compare

components. Archive and Compare are being considered for purchase in

fiscal year 2011.

. Directed $4.6M integration of 46 real-time applications into

segregated training infrastructure and instituted expansion rate of 5-

6 applications annually.

Crawford & CO/ Keane, Inc. Atlanta, GA

2000-2001

Information Technology Manager

. Led development of firm's Testing and QA practice and spearheaded

implementation of Mercury Interactive automated testing tools.

. Enhanced QA and Change Management initiatives for mainframe and AS/400

application development to reduce post-implementation software

problems.

. Communicated with business unit management to clarify QA practices and

project management methods.

. Evaluated software test result and defect reports, created software

project plans, and negotiated with automated testing tool vendors.

. Delivered QA and technology projects on-time and on-budget within the

Keane PMO framework. Supervised 8 employees.

. Secured $650K annual savings by implementing software testing and QA

methods, processes, and documentation.

. Managed strategic and regulatory projects with $4.1M budgets.

COMSYS, Inc. Atlanta, GA

1997-1999

Information Technology Consultant

. Developed and delivered customized IT solutions to a variety of

clients. Project highlights:

. TURNER BROADCASTING: Converted Dun & Bradstreet legacy data for

implementation in PeopleSoft application. Updated legacy systems,

modified programs, and ensured accuracy.

. PEACHTREE SOFTWARE: Revitalized Clarify Call Center software through

custom changes.

. GEORGIA DEPARTMENT OF REVENUE: Spearheaded Y2K remediation projects by

directing cross-functional teams, evaluating progress, conducting code

walk-throughs, and providing staffing recommendations. Sustained $7B

tax revenue processing through effective remediation.

Charter Behavioral Health Systems Macon, GA 1995-

1997

Senior IT Director

. Managed technology activities for financial, payroll, and human

resources departments by directing project managers, creating requests

for proposal, and evaluating vendor proposal responses.

. Identified new hardware and software developments by reviewing

technology announcements and publications.

. Aligned technical programs with business strategy by communicating

with senior management and providing status updates to CIO.

. Served on Risk Management Task Force and IT Steering Committee.

Supervised staff of 6 direct and 20 indirect reports.

University of Phoenix Atlanta, GA

2003-2013

Associate Faculty - IS&T

Former Lead Faculty Area Chair - IS&T

. Develop, implement and audit compliance to campus policies as a member

of the Campus Council.

. Establish faculty development programs, determine faculty staffing

needs, manage faculty course assignments and ensure adoption of

curriculum changes as the Area Chair for the College of Information

Systems and Technology.

. Investigate and determine consequences of faculty and student Code of

Conduct violations as a member of the Ethics Committee.

. Participate in academic re-accreditation and targeted accreditation

efforts as a member of the Campus Management Team.

. Facilitate Business Information Systems Management, Project

Management, Quality Management and General Education classes

Education and Certification

University of Pittsburgh

Master of Business Administration

University of Pittsburgh

Master of Science in Management of Information Systems

University of Pittsburgh

BS Business/Data Processing

Bachelor of Science in Business/Data Processing

University of Pittsburgh, Pittsburgh, Pennsylvania

Project Management Master - Brainbench

ITIL v3 Foundation Certified - April 2010

Member - Project Management Institute (PMI)

Member - Technology Association of GA (TAG)

Member - Data Management Association (DAMA)

Michael J. Aiken

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