KIARA J. MUIRHEAD

ace97z@r.postjobfree.com

OBJECTIVE

To acquire a challenging career to utilize my strong organizational and professionals skills to serve a higher purpose.

I seek to assist the company in excelling while taking on a new position to further enhance my skills and ability.

EDUCATION

Central Michigan University, Southfield, MI Expected Graduation: December 2015

Master of Science in Administration Current GPA: 3.85

Concentration: Healthcare administration

Western Michigan University, Kalamazoo, MI Graduated: December 14, 2013

Bachelor of Science Magna Cum Laude

Major: Interdisciplinary Health Services

Minor: Management

Walker Medical Instructional Services, Walker, MI July 2010

Certified Nursing Assistant

WORK EXPERIENCE

Priority Health, Customer Service Representative- Call Center Southfield, MI December 2013- Present

Assist members in locating health care facilities and doctors.

Maintain accurate documentation of information obtained and provided to member

Provide coverage details for individual HMO/PPO, Medicaid plans and dental coverage

Respond to all member/provider inquiries and complaints, review claims and collect electronic payment for

accounts

Borgess Medical Center- Human Resource Intern Kalamazoo, MI August 2013- December 2013

Inputed tuition reimbursement data

Generated payroll deduction reports

Wrote and sent out company information letters

Performed application screening/tracking of potential candidates

Spectrum Health- NRS, Home Health Aide/ CNA Kalamazoo, MI June 2013- December 2013

Supervised resident to ensure his/her safety

Prepared nutritional meals according to dietary plan

Assisted resident with brain/spinal cord injuries with activities of daily living

Managed daily cleaning of the household in accordance with cleaning standards

Housing Resources, Residential Support Staff Kalamazoo, MI May 2013- December 2013

Organized inventory of new supplies

Distributed medication to 25 residents

Maintained a clean and sanitary environment

Provided supervision for 49 mentally disabled residents

HCR Manor Care, Certified Nursing Assistant Kalamazoo, MI July 2010- December 2013

Assisted residents to maintain independence

Assisted residents with activities of daily living

Protected and promoted 10 residents rights per shift

Obtained specimens, weights, and vital signs of 10 patients per shift

HCR Manor Care- Crestview, Dietary Aide Grand Rapids, MI July 2009-July 2010

Served food to 89 residents

Ensured that safety measures were implemented in the kitchen

Trained 4 new staff on correct dish washing procedures, storage, and tray line

Made arrangements for serving the food and checking the quality of food before serving to the patients

effectively

GRPS WIA, Youth Employee Grand Rapids, MI February 2009-Sept.2009

Great Clips, Receptionist Kentwood, MI August 2008-February 2009

Wendy’s, Crew Grand Rapids, MI March 2007-August 2008

PROFESSIONAL MEMBERSHIPS

Delta Sigma Theta Sorority, Incorporated, Southfield Alumnae

COMMUNITY SERVICE

January 2012- Present

Project Uplift, HIV/AIDS Representative

October 2013

City Commissioner Campaign

September 2009- October 2013

Young Life

August 2012 and 2013

WMU Fall Welcome. Volunteer

May 2011-May 2013

HCR Manor Care, Activities

ACHIEVEMENTS & ACTIVITIES

December 2013

Magan Cum Laude

January 2012- 2013

Youth Leader, Young Life

January 2012- 2013

President,Treasurer, Project Uplift, Fall 2012

December 2011- 2013

Dean’s List, Recipient, WMU

July 2010-2013

First-Aid, AED, CPR Certification

May 2012

Employee of the Month

September 2011-April 2013

Treasure, Historian, Multicultural Student Healthcare Association

September 2011-April 2013

Treasurer, Love. Live. Lupus

September 2011- December 2012

Member, Latino Student Alliance

September 2011- December 2012

Member, Health Professional Society

September 2010- November 2013

Member, You Beautiful Black Woman

SPECIALIZED SKILLS & TRAINING

Recipient Rights

People Soft

Taleo

Applicant Tracking

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