MICHELLE VICKERS

**** *. ******* *****, #****

Las Vegas, NV 89117

PH: Home: 702-***-****, Cell: 787-9851

ace926@r.postjobfree.com

OBJECTIVE

Accomplished Customer Service Representative and Administrator with over twenty years of

experience in office operations within various customer service industries which includes an excellent

track record of being productive and organized, also being able to take initiative and following

through with projects assigned to me.

PROFESSIONAL EXPERIENCE

UNEMPLOYED 8/2014

ULTIMATE STAFFING-THE QUAD-TEMP 5/2014-7/2014

• Prepping Human Resource documents to be scanned into the Casino’s database

UNEMPLOYED 3/2014-5/2014

POWER SERVICES TEMPORARY AGENCY 2011-2014

Full Time Office Assistant for Clark County Justice Court

• Prepped court house civil, criminal and juvenile documents for scanning for the going green project

• Operated Kodak DS3520 scanner and Cannon Image Formula DR-6050c for scanning

• Scanned documents into court house programs Odyssey, Imaging professional, and Kodak Imaging

POWER SERVICES TEMPORARY AGENCY 2010-2011

Full Time Traffic Court Compliance Representative for Clark County Justice Court

• Quality control warrants by verifying information and making sure information is correct before

warrant is issued

• Recall warrants that were issued after payment is made to the collection company NCO

• Skip tracing people that have tickets and warrants so we can contact them for payment

CLARK COUNTY JUSTICE COURT 2010-2010

Part Time Program Assistant

• Prepared court house civil and probate documents for bar-coding and scanning

• Operated Zebra barcode machine model TLP 2844-Z to barcode documents

MICHELLE VICKERS 2

• Operated Kodak DS3520 scanner and Cannon Image Formula DR-6050c for scanning

• Scanned documents into court house programs Odyssey and Imaging professional

APPLE ONE TEMPORARY AGENCY 2010-2010

Mail Room Assistant

• Opened and sorted mail to be scanned

EQUIFAX MORTGAGE SERVICES 2009-2010

Credit Reporting Agency

Customer Service Representative/Receptionist

• Provided customer service to Internal and External Clients

• Answered a multi phone system

• Transmitted data to our office program Capi2

• Oversaw Office and office equipment maintenance

• Distribute the incoming mail

LANDAMERICA 2003-2009

Credit Reporting Agency

Customer Service Representative

• Provided customer service to Internal and External Clients

• Answered a multi phone system

• Transmitted data to our office program Capi2

Title Escrow Officer/Customer Service Representative

• Cleared title for mortgage company

• Setup appointment for signing with notary

• Provide documents to the notary

Data Entry Clerk/ Filing Clerk/ Receptionist

• Answered multi phone system

• Data Entry clients information into the data base

• Filed paperwork

• Faxed Documents to clients

• Distribute incoming mail

MICHELLE VICKERS 3

EDUCATION / TRAINING

Certification in Medical Billing and Coding 06/2013 (CCA)

Associate of Science Degree in Medical Billing and Coding-Graduation 02/2012

Colorado Technical University, Colorado Springs, CO

Diploma, February 1988, Automated Accounting

Arizona Institute of Business and Technology, Mesa, AZ

References, Certification and Diploma furnished upon request

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