Frantz Delva

*** ******** ******, ***

Brooklyn, N.Y. 11225

Cell: 917-***-****

Email: ace8th@r.postjobfree.com

Professional Efficiency:

. Experience in Record Management and strongly understand the

record management

system's uses and functionality.

. Competent and Detail oriented individual with respect for

compliance to all records

regulation policies, procedures and project plans (Such

as making sure all records are

updated and preserved according to their retention

cycle, ensuring adequate and reliable

records are created to provide evidence and audit of

records, etc.).

. Excellent communication skills, leadership quality coupled

with positive people

interaction and team spirit.

. Ability to work under pressure, collaboratively and

simultaneously on multiple projects.

. Committed and dedicated to deliver timely, accurate and

quality work.

. Experience using database software including, but not

limited to Lotus Notes, Microsoft

Excel, Access, etc.

Education:

1/01 New York City Technical College, City

University of New York, New York

Bachelor of Science, Electromechanical Technology

1/98 New York City Technical College, City

University of New York, New York

Associate in Applied Science, Electromechanical Technology

Skills:

. Capable of maintaining computers in a Windows XP, 7 and

Windows NT 4.0 network

Environment.

. Able to build, repair and upgrade computers.

. Experience in using Windows NT (version 4.0), Windows7, XP,

2000 and 9x.

. Capable of using Novell NetWare, GroupWise, Outlook,

Microsoft Word, Excel,

PowerPoint and Access 2007, IBM Lotus Notes 8.5,

WordPerfect 9, TRIM, PrintShop Deluxe,

QuickBooks, School Vista, IFAS, MS DOS (version 6.22),

Plato, C programming, Q-BASIC and

the Internet.

Experience:

7/13 - Present Tiger Information Systems, Citi's Headquarters,

New York

Senior Copy Operator/Intake Coordinator

(4/11- Present)

. Use Lotus Notes to process incoming job requests in Citi's

database called "eTracker".

. Assign job requests to other operators according to due

time and job specifications.

. Answer incoming phone calls and assist customer's at the

front desk.

. Make various black/white and color copies such as pitch

books, placemats, PowerPoint Presentations, Public

Information Book (PIB), Training Manuals, Memorandums, Mini-

books, Quick cards, Invitations and etc.

. Execute minor editing on customer's copies associated with

graphic projects.

. Perform various type of Binding: Saddle Stitch, Velo, Tape,

Wire, Coil and Spiral Binding.

1/08- 7/13 Pitney Bowes, PricewaterhouseCoopers (PWC)

New York

Customer Associate/Reprographics

(4/11- Present)

. Used email database, IBM Lotus Notes 8.5, to check for

incoming job requests.

. Performed various financial copies. (such as Binders,

Regulatory, Committee Audit Reports, Hedge Funds, Broker-

Dealers, Statutory, Offshore Commodities "Master/Feeder"

Funds, Valuation Reports, Agreed Upon Procedure Reports,

Pension Plan "ERISA" year-end financials, and SAS 70

Reports, etc.)

. Made minor editing on customer's copies using Adobe Acrobat

9 Pro, Microsoft Excel, Word and Power Point 2007.

. Maintained records of job requests using in Excel database.

. Charged clients using Mobile T&E for completed job

requests.

. Helped customers to fill out job tickets for hardcopy jobs.

. Assisted customers via phone or email for inquires

concerning their job request.

Customer Associate/Mailroom

(1/08- 4/11)

. Counted and input incoming packages in Arrival System.

. Delivered incoming packages to employee by using Palm

Pilots.

. Looked up and sorted incoming mail from USPS.

. Stamped and sealed outgoing mail and packages using

Pitney Bowes' stamp machine.

. Recorded incoming cell phones and personal packages in

Excel database.

. Documented outgoing UPS, DHL, Certified, Delivery

Confirmation, Priority and Express mail in Excel database

and kept an inventory and ordered mailroom supplies.

2/06-1/08 Brooklyn College, BC Copy Center,

New York

Print Specialist/Cashier

. Transferred money from other department to BC Copy Center's

account through the IFAS Program.

. Faxed, print and photocopy large documents.

. Performed C-binding and Spiral binding.

. Kept inventory of office supplies.

. Handel cash machine that has NuRol Point-of-sale

program.

3/03- 1/06 Paramount Group Inc., Allied-Barton Security,

New York

Security Officer

. Patrolled and monitored all activities at the loading

dock.

. Checked and kept a record of packages coming in and out of

the loading dock using Excel database.

. Verified ID's of people going in and out of the loading

dock.

7/01- 9/01 Simpson Personnel, Inc., The Port Authority, World

Trade Center, New York

Record Management Specialist-Comptrollers

Department

. Reviewed and subsequently practice the Port Authority's

record management policies and procedures.

. Entered and organized records and checks in file cabinets

shelves and computer database using TRIM.

. Made sure that all records were updated and shelves were

adequately maintained and secured.

. Quickly retrieved and make copies of old records for

lawyers at moment notice.

. Sent old records and checks to Yonkers to be filmed or

destroyed depending on retention cycle.

9/98- 1/01 New York City Technical College, SEEK Department,

New York

Network Support Technician/Computer Trainer

. Setup and maintained computers in a Windows NT 4.0 and

Windows 9x peer-to-peer network in a Novell networking

environment.

. Instructed students in computer programming, Office 97 &

2000 and Corel WordPerfect 8 software applications.

. Supervised and tutored students in efficient utilization

and configuration of Computer systems.

Reference Available Upon Request

Contact this candidate