Joe HaiFeng Zhang

** ********* ********. ******* ******* L6C0P5

647-***-****

ace8ov@r.postjobfree.com

SUMMARY OF SKILLS/QUALIFICATION

Outstanding problems solving skills – prepare back-up plans and make changes for changes

Well Trained Customer services

Proficient in time management- accurate time forecasting and maintain punctuality

Excellent oral and written skills in English, Mandarin, and Cantonese

Ability to keep up latest information and knowledge – spent time on looking innovative technologies

specifically for marketing and high-tech

Flexible in time as well as working environment

Familiar with office software like Excel, Words and PowerPoint

Highly motivated team player, willing and able to participate in all levels of customer service.

EDUCATION

University of Toronto Scarborough, Toronto, ON

2010 - 2014

Bachelor of Business Administration (B.B.A) Specialist in Marketing, Management Program, Graduated

CGPA: 3.24

RELAVENT EXPERIENCE

Across-U Hub

2012 - Present

Position: Marketing core member and PosterTrip Coordinator

Operate administration activities like data entries, script and pamphlet writings and emails

Sent notification and coordinating members and volunteers to join meetings

Media Callings-Communicated to reporters through phone calls with written scripts.

Coordinated volunteers into groups and led to well-known malls for posters posting

Provide briefing and instruction for each participated volunteers

One Half Stem Cell Events

2012 - 2013

Position: Sample collector

Provided professional introductions to registrants, and collected stem cell samples from registrants

Delivered correct concept about steam cell donation and persuaded people for donations

University of Toronto Recruitment Events March

2012-April 2012

Tour guide: Led first year applicants with companions to visit the Campus of University of Toronto

Provided professional information and guidance to applicant

Registration: Collected the information of applicants and provided directions

Parking instructor: Provided correct parking permission and control the traffics

University of Toronto UTSC Best Dance Crew

Nov 2011-Dec 2011

Position: Ticket seller and ticket checker

Upsold ticket and persuaded people to purchase tickets, provided customer services

Validated tickets for customer entries

Milliken Children’s Festival

September 2009- October 2009

Position: Children Caretaker Supervisor

Supervised the safety and well-being of all the children

Ensured game rooms were in proper order in accordance with safety standards

REFERENCES

Available upon request

Joe HaiFeng Zhang

Contact this candidate