Post Job Free

Resume

Sign in

Customer Service Quality Assurance

Location:
Coconut Creek, FL
Posted:
August 04, 2014

Contact this candidate

Resume:

Jill A. Porcelan

**** ******** ******

Coconut Creek, Florida 33063

1-516-***-**** 954-***-****

ace8mb@r.postjobfree.com

Summary: An effective communicator; with over 15 years of diversified

experience with the ability to multi-task and utilize

leadership and teamwork to execute solution that conveys

value for both clients and customers.

Florida Real Estate License acquired 3-14

Professional

Experience

2005- 2013 Amerimed Independent Examinations Hempstead NY

Manager

. Coordinated with CEO on daily operations

. Developed relationships with physicians to ensure quality

and accuracy of medical reports

. Accounts receivable

. Accounts payable

. Negotiated contract fees with physicians

. Acted as first contact for vendors, physicians and clients

. Ensured physician compliance with state and local

guidelines

. Prepare and distribute marketing material

. Acted as liaison between network of physicians and

insurance carriers

. Physician recruitment; receive and verify physician

credentials

1999 - 2005 Concentra Medical Examinations Woodbury NY

Supported Quality Assurance Department

Promoted to a Quality Assurance Representative

. Medical terminology training enabling report reading on a

diverse level for a variety of medical specialties

. Reviewed all medical reports to ensure all client issues

were addresses

1996 - 1999 Westbury Toyota Westbury NY

Showroom Assistant

. Directed showroom activity to sales personnel

. Compiled weekly statistical sales report

Promoted to Special Finance Assistant

. Generated credit reports

. Arranged financing documentation

. Automotive sales person



Contact this candidate