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Human Resources Customer Service

Location:
Detroit, MI
Posted:
August 05, 2014

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Resume:

Kim W. DePriest

***** **********

Detroit, Michigan 48219

313-***-****

Professional Summary

• Experienced manager with expertise in human relations, training and organizational strategic planning.

• Extensive background in staff retention and development, management, coaching and workforce

planning.

• Experienced with maintaining compliance with employment laws, corporate practices, file retention and

work opportunity credit.

• Responsible for full cycle recruiting highly qualified candidate selection.

• Extensive labor relations experience administering labor relations policies and agreements, handling

grievances and negotiating with unions relative to collective bargaining.

Professional Experience

ITS/AES Human Resources Manager Jan. 2009 – Present

• Responsible for managing all aspects of labor relations relative to employee issues and concerns.

• Administers labor relations policy and agreements, handle grievances; negotiate with unions relative to

collective bargaining negotiations.

• Ensures that all operating components of the personnel division are in compliance with personnel

manuals, policies, guidelines, rules, regulations, and laws. Ensures that all personnel files are properly

maintained.

• Responsible for full cycle recruiting ensuring highly qualified candidate selection.

• Maintain and process unemployment claims and related documentation.

• Create and review position descriptions and qualification requirements of open positions.

• Counsel managers and employees on effective ways to address and resolve employee related issues.

• Maintain knowledge of the company’s benefit programs administers and ensure that employees are

properly enrolled or terminated.

• Provide advice and assistance on all technical personnel programs such as; employee orientations,

classifications, payroll, incentive awards, training, performance programs, leave administration,

promotions, insurance, health plans, and employee benefits.

• Process payroll on a bi-weekly basis.

ARAMARK Assistant Human Resources Manager May. 2006 – Jan. 2009

• Managed all aspects of human resources and labor relations for $6 million food and beverage

account.

• Coordinated Job Fairs for International Auto Show.

• Managed employee recognition program, managed interns, ACT students and temporary employees.

• Coordinated training and development initiatives, TIPS (Alcohol Awareness Program), Safety (Safe

Step), HAACP Compliance (Food Safety) and Customer Service Training.

• Maintained compliance with employment laws, corporate practices, file retention and work opportunity

credit.

• Assisted management in determining staffing needs. Recruited, interviewed and conducted new

employee orientation.

• Managed the selection, training, hiring and rotation of all catering staff.

• Ensured catering staff maintained health and safety standards.

• Conducted background checks and pre-employment screening.

• Coordinated training initiatives

• Processed payroll on a weekly basis.

• Maintained VP’s travel and daily calendar

PROFESSIONAL EXPERIENCE- Continued

Compuware Corporation Human Resources Generalist (Kelly Serv.) Jan. 2006 – May 2006

• Managed logistical, administrative and marketing functions of the Global leaning group.

• Maintained and organized global learning library course materials, classroom equipment and shared

drives.

• Collected, compiled an analyzed training data for management reports.

• Coordinated delivery of training programs with internal instructors and external suppliers.

• Assisted global learning trainers with instructional design projects.

Union Heritage Capital Management Office Manager (Kelly Serv.) May 2005 – Jan 2006

• Managed day-to-day operations of the office.

• Recruited, hired, conducted new employee orientation, managed employee benefits and processed

payroll.

• Supervised office staff of two.

• Reconciled bank statements.

• Developed marketing plan

• Coordinated community development activities.

Detroit Department of Transportation Business Analyst ( Epitec Group) Aug. 2002 – Sept. 2004

• Administered contracts, prepared and distributed Request for Proposals and Request for Quotes.

• Performed cost/price analyses, created purchase orders, processed change orders and contract

amendments.

• Received invoices, monitored contractor performance, advised and interpreted the terms and conditions.

• Analyzed and resolved customer issues for an Inventory Management System.

• Extracted system data for manipulation and statistical reporting.

EDUCATION

Central Michigan University, Michigan

Master of Science in Human Resources May 2002

Bachelor of Science in Healthcare Administration December 1999



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