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Customer Service Medical

Location:
Huntsville, AL
Posted:
August 02, 2014

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Resume:

Cynthia Castaneda

**** ***** ****** # ***

Las Vegas, Nevada 89169

702-***-**** or 702-***-****

ace7zx@r.postjobfree.com

Bilingual medical assistant seeking an opportunity in an exciting and fast

paced healthcare setting. Abilities include:

Patient flow management Check-in/out

Fluent in English Vital signs

Excellent verbal and written communications Fluent in Spanish

Multi-line phones Venipuncture

Insurance verification

Prior authorizations

Electronic health records HIPPA/OSHA

CPR certified Injections

Data entry

Appointment scheduling

Microsoft Word Customer service

Taking medical history Detail

oriented

Organized Neat and friendly

EDUCATION

Rancho High School

Jan. 2002- Jun. 2006

North Las Vegas, Nevada

Advanced Diploma

COLLEGE

Anthem Institute

May 2012- April 2013

Las Vegas, Nevada

Medical Assistant Diploma

EXTERNSHIP

Prime Care Medical Services

Las Vegas, Nevada

Feb. 2013- April 2013

Duties: Checking in patients, checking out, blood draws, injections,

collecting co-pays, verifying insurances, prior authorizations, answering

phones, charting, medical records, scanning, faxing and copying,

prescription refills, EKG, documenting medical history and medication.

EXPERIENCE

Yakov Shaposhnikov M.D. PC

Las Vegas, Nevada

April 2013- April 2014

Duties: Checking in patients, collecting co-pays, verifying insurances,

prior authorizations, answering phones, charting, transcribing, medical

records, scanning faxing and copying, appointment scheduling, collecting

laboratory results and data entry.

Terrible Herbst Oil Company

Nov. 2012 - Apr. 2013

Las Vegas, Nevada-- Cashier

Duties: Handled all cash and debit/credit customer transactions, check

inventory, stock new merchandise, slot payouts, light cleaning and nightly

balancing of till

Luxor Hotel & Casino

Aug. 2011 - Apr. 2012

Las Vegas, Nevada-- Cashier

Duties: Check new inventory, handle cash and credit/debit transactions

including traveler checks, light cleaning, occasional in-store remodeling,

opening/closing of shop, money drop & daily balancing of till

Binions Gambling Hall & Hotel

Mar. 2007 - Dec. 2009

Las Vegas, Nevada--Busser/Runner & as needed Hostess/Food Server

Duties: Assisted food servers, maintained a clean side station, stocked

condiments as needed, kept clean silverware, coffee cups & water glasses,

carried heavy food trays, took guest food orders, announced daily,

specials, used POS system, handled cash/credit/debit transactions, greeted

and seated guests...

Beauty 2000 Jun. 2005 - Sept.

2005

Las Vegas, Nevada-Cashier/Sales Associate (summer job)

Duties: Assisted customers in all product selections, checked inventory,

ordered new

merchandise, stocked shelves, light cleaning, handled customer product

inquiries,

processed cash and credit/debit purchases, instructed new and regular

customers on

use of products, wig fitter, team leader, opened and closed store, money

drop, bank

deposits, balanced daily receipts, greeted customers as they entered

STD Clinic Jun. 2003 - Sept.

2003

Santa Ana, California-Medical Office Aid (summer job)

Duties: Faxing, make copies, shredding of medical documents, chart filing,

inputting and deleting patient data on computer system, handed out

pamphlets, light cleaning of waiting lobby, restocked birth control

preservatives daily, put up new flyers and brochures in waiting area,

answered phone incoming, made appointment reminder calls...

References:

Katerina K., CMA 702-***-****

Darlene C., MA 702-***-****

Jennifer P., MBC 702-***-****

Karina R., MA 702-***-****



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