Francis Agbotse

**** ** **** ***

Gainesville, FL 32641

Cell: 352-***-****

Email: ace7we@r.postjobfree.com

Education:

Winsor University School of medicine, M.D (2013)

Walden University, Master of Healthcare Administration (2013)

Minneapolis, MN

University of Florida, B.S Entomology (2002)

Gainesville, FL

CERTIFICATE: Certified Pharmacy Technician ( PTCB)

PhTC (GA)

Technical and Soft Skills

. Experienced in Epic/Cerner software and Go-live implementation

. Present training sessions for clients (one-on-one or in a classroom

setting)

. Consultant and Epic/Cerner support for workflow analysis for

Physicians

. Excellent analytical, communication, and organizational skills

. Team player who creates a positive team environment

. Proven ability to work on a variety of projects and with various

clients

. Detail-oriented and excellent organizational skills

APPLICATION SKILLS

Clinical Systems:

. EPIC: ClinDoc- Inpatient & Ambulatory, ASAP, ADT, CPOE,RADIANT,

OPTIME,WILLOW, and Medical Dragon Dictation

. CERNER: SurgiNet; FirstNet; Millennium; PowerChart; CPOE, Document

Management, Powerforms, PowerNote, PowerPlans

. 10 years experience in Healthcare as Patient Care Technician

. Experienced with medical/health sector software

Cerner, Epic, Meditech

. Expertise in using multi-media presentation software--Microsoft

Applications, Corel Draw, Adobe Photoshop, Adobe Captivate

. Dragon Medical Dictation.

RELEVANT WORK HISTORY

Epic Physician Support Analyst

HealthEast Health Systems

St. Paul, MN

May 31, 2014-June 15

. Supported Epic Go-live implementation for Optime modules

. Provided one-on-one support for Surgeons Lounge

. Helped surgeons with progress notes, SmartTools, and Preference List

. Provided one-on-one support for physicians at physician lounge

. Reported and helped to resolve technical issues

. Provided enhancement suggestions for Epic implementation modules

. Configured Providers, User, and Security profiles.

. Major participant in a clinical system implementation.

. Implementation or end-user experience with Computerized Provider

Order Entry and Clinical documentation systems.

Epic Physician Support Analyst

St.Francis Health System

Tulsa, OK

May 4, 2014 -June,20 2014

. Epic Ambulatory software 2014 version

. Performed in-depth analyses of workflows and data collection

. Reported details and other technical issues associated with the use of

Epic software.

. Coordinated and communicated with the inpatient end users and

representatives from lab, radiology, and pharmacy

. Provided Go-live technical support for MDs and RNs.

. Configured software for Providers/ end users security Profiles

Epic Physician Support Analyst

UNC Health Care System

Chapel Hill, NC

April 4, 2014 -May, 2014

. Supported Epic Go-live implementation for Ambulatory Surgery, and

Inpatient modules

. Provided one-on-one support for Surgeons Lounge

. Helped surgeons with progress notes, SmartTools, and Preference List

. Provided one-on-one support for physicians at physician lounge

. Reported and helped to resolve technical issues

. Provided enhancement suggestions for Epic implementation modules

. Configured Providers, User, and Security profiles.

. Experienced as a major participant in a clinical system

implementation.

. Implementation or end-user experience with Computerized Provider

Order Entry and Clinical documentation systems.

Wellstar Health System,

EPIC Physician Super User

Marietta, GA

February 2014 - May 2014

. Supported Epic Go-live implementation for optime, Cadence/Prelude

modules.

. Provided ATE support for Surgeons

. Helped surgeons with progress notes, SmartTools, and pharmacist with

Epic willow.

. Supported Inpatient, ASAP, ClinDoc, Orders, Prelude, Cadence for

medsurg.

. Elbow-to-elbow support with Physicians and Nursing staff.

. Provided information to the IT department based on medical staff

needs for enhancement.

. Provided one-on-one support for physicians in physician lounge.

. Reported and helped to resolve technical issues.

. Provided enhancement suggestions for Epic implementation modules.

Patient Care Technician

Gwinnett Medical Cerner

Lawrenceville, GA

December 2013- January 2014

. Used McKesson Horizon on daily bases

. Supported nurses and auxiliary staff in daily use of the McKesson

software

. Reported and helped to resolve technical issues.

. Provided enhancement suggestions for McKesson implementation modules

. Used Lytec MD in ambulatory setting.

Grady Health Systems, Atlanta, GA

Epic Physician Support, Behavioral Health Clinic

September 2013-October 2013

. Epic Ambulatory software on daily basis

. Performed in-depth analyses of workflows and data collection

. Reported details and other technical issues associated with the use of

Epic software.

. Coordinated and communicated with the inpatient end users and

representatives from lab, radiology, and pharmacy

. Provided Go-live technical support for MDs and RNs.

Tampa General Hospital

Epic Physician Support

Tampa, FL

September,2011-October, 2011

. Supported in end user training for physicians and anesthesiologists

with Inpatient and Ambulatory Epic Care and Optime Anesthesia clinical

applications.

. Provided elbow support to physicians, nurses and anesthesiologists

during the Go-Live activation and implementation process.

. Helped in personalization for lab for physicians

. Reported and helped to resolve technical issues.

. Provided enhancement suggestions for Epic implementation modules

Shands Healthcare, University of Florida,

Gainesville,

FL

Epic Go live Support

May, 2011 -May, 2011

. Supported Epic Go-live implementation for ASAP, Ambulatory, Inpatient

modules for Physicians, RNs, and PAs.

. Provided support for ICU, Emergency Medicine, Pediatrics, and

Outpatient units

. Trained less experienced staffs on Epic software application

. Provided enhancement suggestions for Epic implementation modules

. Configured Providers or users security profiles

Clinician Support

Atlanta Medical Center, Atlanta GA

October 2012-December,2013

. Cerner Ambulatory software on daily basis

. Performed in-depth analyses of workflows and data collection

. Reported details and other technical issues associated with the use of

Cerner software.

. Coordinated and communicated with the end users and representatives

from lab, radiology, and pharmacy

. PEI physician Training & PowerChart, PharmNet.

. Configured Provider, User, and Security Profiles

Cerner Go-live Support

Children's Hospital MN, St Paul, MN

August, 2012- October, 2012

. End user training of Physicians, RNs and ancillary staff members.

. Cerner Product - 2 months support in PowerChat and FirstNet.

. Training role of various upgrades of Cerner Product to include

PowerChart, and FirstNet

. Learning Consultant role for eMar, FirstNet, PowerChart.

. Providing floor support during product implementation.

. Reported and helped to resolve technical issues

Contact this candidate