Post Job Free

Resume

Sign in

Customer Service Training

Location:
Philippines
Salary:
18,000
Posted:
August 02, 2014

Contact this candidate

Resume:

LAO, JAY ANN C.

Room ***, **** Balintawak Street

Leeleng Realty Corporation, Tondo Manila

***-**-**/092********

ace7t0@r.postjobfree.com

Career Objective: To obtain a position where I can be able to apply and develop my skills in Hotel and

Restaurant Institutional Management.

Qualifications & Computer skills: Typing 30 wpm, proficient in scan/copy/fax

Skills Computer Programs: Microsoft Office-all applications

Industry specific programs: Micros, Fidelio

Languages Spoken: Filipino (Tagalog)- Fluent, English- Intermediate, Chinese

(Mandarin & Fukien)- Intermediate, French- Beginner

Other skills: Multi-tasking, customer service, efficient in mathematics and

computations, good people relationship skills

Education

Background:

2003-2009 Chiang Kai Shek College, Manila

2009-2013 Bachelor of Science in Hotel, Restaurant, and Institution Management

Track of Specialization: Culinary Arts

De La Salle-College of Saint Benilde

School of Hotel, Restaurant, and Institution Management

Training Experience Practicum Trainee

College of Saint Benilde Chef Station Angelo King International Center

2544 Taft Avenue, Manila Philippines, 1004

Training hours completed: 400 hours

January 3-April 15, 2013

Areas of Assignment:

Hot Kitchen: 150 hours

Pastry Kitchen: 165 hours

Service: 85 hrs.

Century Park Hotel

599 P. Ocampo St. 1004 Malate, Manila

Training hours completed: 600 hours

June 17-August 28, 2013

Area of Assignment:

Show Kitchen

Coffee shop Kitchen

Butchery

Hot Kitchen

Cold Kitchen

Awards &

Recognitions

November 6, 2012

3rd Place in the “Cake Decorating Competition” during the 35th Young Hoteliers’

Exposition

December 17, 2012

Second Honors Certificates

Training &

Certificates

June 13, 2012 Certificate of Appreciation having attended and participated in the Mafbex Seminars

with the topic “Culinary Tourism”.

June 14, 2012 Certificate of Appreciation having attended and participated in the Mafbex Seminars

with the topic “Water and Food Safety”.

June 15, 2012 Certificate of Appreciation having attended and participated in the Mafbex Seminars

with the topic “Healthy Food to a Healthier Living.”.

Year of 2011 Certificate of Participating in the Community Service

April 17, 2013 Certificate of Completion

August 30, 2013 Certification of Century Park Hotel

Work Experience

September 30, 2013 Marketing Staff

www.aionlinshop.com.ph

Reference Available Upon Request



Contact this candidate