DESIREE SUZETTE REAGAN

706-***-****

ace7qs@r.postjobfree.com

EXPERIENCE

Darden Restaurants Knoxville, TN

Server December 2013 – Present

• Provides the customers with a pleasant dining experience and quality service.

• Conducts final check of food items prior to serving customers to ensure quality maintenance.

• Ensures the cleanliness of dining area and food items before serving.

LaGrange, GA

Team Roofing and Construction

April 2013 – August 2013

Direct Sales Representative

Consistently exceeded 150 door to door pitches weekly, earning recognition as one of top three

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representatives based on volume.

Incorporated software application previously unused in lieu of paper records which reduced

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reporting time by 97%, reduced follow up time by 75%, and reduced accidental revisit occurrence

to less than 1%.

Educated customers on product features, benefits and advantages while establishing rapport and

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overcoming objections resulting in average sales of 15 per week.

Western Carolina University Cullowhee, NC

Peer Career Mentor August 2011 – May 2012

• Serves as a connecter between the student body and Career Services on campus

• Guides students towards needed information and encourages students to take further action

Amicorp Group Santiago, Chile

Intern March 2011 – April 2011

• Responsible for the collection of client accounts

• Translated financial documentation and information from Spanish to English

• Developed and administered presentation for the training of company employees

Discount Souvenirs Cherokee, NC

Manager January 2003 – December 2010

• Received payments, issued receipts and balanced cash

• Received and recorded hotel and cabin reservations and transactions

• Trained seven new employees including three foreign exchange students

• Responsible for pricing, ordering and attending trade show events

Southwestern Community College Sylva, NC

Peer Tutor August 2008 December 2009

• Worked with students one on one and in small groups of up to three

• Assisted students in subjects including accounting, personal finance and elementary

Spanish

LEADERSHIPS ROLES/AWARDS&CERTIFICATIONS

• Benjamin A. Gilman International Scholarship recipient

• Founder/President of the International People Club at Western Carolina University

• Secretary of the Finance Club at Western Carolina University

CRLA Level 1 Tutor Certified

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EDUCATION

Western Carolina University Cullowhee, NC

Bachelor of Science in Business Administration in Finance Graduated: December 2012

• Minor: Spanish

ECELA Cuzco, Perú / Santiago, Chile

Study Abroad Program: Intensive Spanish January 2011 April 2011

Southwestern Community College Sylva, NC

Associate of Arts – College Transfer Graduated: December 2009

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