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Customer Service Assistant

Location:
Thousand Oaks, CA
Posted:
August 02, 2014

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Resume:

April Cregg

** ******** *****

Newport Beach, CA 92663

Day/Evening: 714-***-**** ace7pa@r.postjobfree.com

To obtain a position as a team-player in a people-oriented organization where I can maximize

my customer-service, teaching and purchasing experience in a challenging environment to

achieve the corporate goals.

Qualifications Summary:

Strong interpersonal skills

Quick learner and easily adaptable to new situations

Computer literate

Problem solving and analytical skills

Highly organized and oriented to the needs of the customer

Professional Experience:

Substitute Teacher

January 2014 – Present

Menifee Union School District

December 2009 – Nov 2013

Tustin Unified School District, Tustin, CA

September 2013 – November 2013 (laid off due to reduction in force)

Purchasing / Special Projects Assistant

Corsair Electrical Connectors, Irvine, CA

• Responsible for the purchase of all shop supplies for aerospace manufacturer

• Did research and evaluated data for projects involving inventory control and sales

forcasts

• Updated and maintained Bill of Materials for all series electrical connectors

Purchasing, Customer Service, Inventory Control

Sept: 2007 – October 2011

Smarthome, Irvine, CA

Worked in various temporary positions with the company as needed

• Incoming call center rep responsible for handling incoming customer phone calls, on

line chats, and responding to customer emails

• Acted as an assistant to purchasing manager and communicated with vendors to

insure on time delivery of products

• Participated in inventory cycle counts and assisted the accounting department with

data entry

MRO Purchasing Agent

June 1997 – January 2001

SPM incorporated, Anaheim, CA

• Responsible for the purchase and on-time tracking of packing materials and office supplies

• Tracked vendor returns due to quality issues and also did receiving transactions to balance

out inventory as needed

• Tracked on time delivery and communicated with vendors on a daily basis

Bill of Materials Management and Electronic Component Buyer

January 1990 – May 1992

Dinamation International, Irvine, CA

• Responsible for the creation and management of Bill of Materials for all new products

• Generated daily replenishment reports and purchased electronic components for new

products as demand would dictate

Bid Control and Small Business Processing / MD80 Systems Analyst

April 1985 – January 1990

McDonnell Douglas – Long Beach, CA

• Worked in conjunction with purchasing agents to process and track sealed bids for various

aerospace contracts

• Processed new vendors who qualified as small business owners so that they could be

considered in the seal bidding process

• Responsible for creating daily status reports for upper management that outlined both general

assembly and customer requested changes to MD80 aircraft

Education:

Multiple Subject teaching credential

California State University Fullerton, Fullerton, CA

Bachelor of Arts – Liberal Studies

California State University Fullerton, Fullerton, CA

Associate of Arts – Liberal Studies

Rancho Santiago Canyon College – Orange, CA

Associate of Arts – Business Communications

Long Beach City College – Long Beach, CA

Technology:

Extremely comfortable in both PC and Mac environments.

Proficiency with Microsoft Office (excel, word, power point) and am quick to learn other

applications as needs dictate.

Typing Speed 50 WPM and also 10 key by touch.

Community Involvement:

Volunteer at Aquarium of the Pacific 05/12 – present

Exhibit interpreter – responsible for educating the general public about sea

life as it pertains to the all aspects of the Pacific Ocean

Villa Park Rotary Club

Participate in various activities which have included cooking dinner at the

Ronald McDonald house and working on various other events to help the

community



Contact this candidate