ANTONIA MOORE

**** ******* ****** **** ************ Georgia 30135 585-***-**** ace7hd@r.postjobfree.com

LinkedIn Profile: www.linkedin.com/pub/antonia-moore/1b/b26/413/

IT/PROJECT MANAGEMENT PROFESSIONAL

Client Relations Manager SalesForce Administrator SaaS Administrator Web Designer Web Editor

PROFESSIONAL PROFILE

Highly skilled professional with experience in Information Technology and office management. An individual that gives

attention to detail, ability to support technical and non-technical audiences, and capable of performing problem analysis

and resolutions at strategic and functional levels. A demonstrated aptitude for learning new software and maintains

knowledge of new technologies; social media professional. In addition, possesses quality organizational and time

management skills and meets all deadlines. Key qualifications:

Skilled in administrating databases and disaster recoveries.

Skilled in managing client relations in the areas of Salesforce, WordPress, VMWare and Mitel.

Effective at creating and developing work processes along with managing them.

Demonstrated ability to organize and manage multiple projects and priorities in an Agile environment.

Excellent communication skills: written, verbal and interpersonal.

Experience in implementing effective and innovative software development methodologies

Demonstrated leadership, skilled in managing construction and technology projects that have ranged in value from

$20k - $1M.

Proficient in MS Office applications, web editor, webmaster.

Intranet content administrator.

Email and social media marketing.

Lean Six Sigma green belt.

SQL, HTML, CSS, Active Directory, VDI (Virtual Desktop Integration).

Salesforce Trainer, Administrator, Project Manager & Analyst.

WordPress, Mitel and VMWare administrator.

EDUCATION

Masters in Information Systems Management Candidate

Walden University Graduate School of Information Systems and Technology

Bachelor of Science - Web Design & eCommerce Technology

SUNY Empire State College

Rochester, New York

Phi Theta Kappa Honor Society

PROFESSIONAL HISTORY

Greater Rochester Health Foundation Douglasville, Georgia 3/2014 – present

Information Technology Consultant

Project Management Consultant

SalesForce Administrator.

Web Editor.

Help Desk.

Greater Rochester Health Foundation Rochester, New York 2006 – 2014

Information Technology Systems Coordinator

Responsible for the implementation and maintenance of all information systems

External and internal help desk; provides technical support to organizations applying for grants online

Created project plans to strategize and coordinate project activity.

Cultivate and interpret organizational policies, and procedures.

Develop computer information resources, providing for data security and control, strategic computing, and disaster

recovery.

Confer with users, management, vendors, and technicians to assess computing needs and system requirements.

Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

Recruit, hire, train and supervise staff, or participate in staffing decisions.

Evaluate data processing proposals to assess project feasibility and requirements.

ANTONIA MOORE

5037 Central Church Road Douglasville, Georgia 30135 585-***-**** ace7hd@r.postjobfree.com

IT/PROJECT MANAGEMENT PROFESSIONAL

Client Relations Manager SalesForce Administrator Software Administrator Web Designer Web Editor

All God’s Children Church Rochester, New York 1999 – 2010

Office Manager

Operate printers, copiers, scanners, fax machines, and computers.

Respond to in person and phone inquiries.

Maintain and update filing, inventory, mailing, and database systems.

Sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Figure, record, and proofread data and other information, such as records or reports.

Manage calendars.

Client services management.

Contact this candidate