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Customer Service Representative

Location:
United States
Posted:
August 03, 2014

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Resume:

Javier Flores

*** *. ****** ***. *** Angeles, CA. 90022

323-***-**** ! ace75v@r.postjobfree.com

Objective Seeking a full-time position in the Civil Engineering field where I can utilize and apply my engineering

skills obtained from recent education.

Software Skills & Qualifications:

M.S. Office (Excel, Outlook, Word, Power Point), AutoCAD, RISA 2D, Primavera P6, Cost Works.

Detail oriented, team player accustomed to fast paced, high-pressured positions in which I can demonstrate my

ability to prioritize multiple tasks, meet expectations and provide quality service.

Languages: Spanish, fluently speak, read and write.

Education

California State University Northridge- Northridge, Ca ABET-Accredited

Bachelor of Science in Civil Engineering May 2014

EIT (Engineer in Training): Pending

Course Highlights:

Steel Design Cost Estimating Materials Engineering

Reinforced Concrete Design Structures I Surveying

Soil Mechanics Fluid Mechanics Dynamics

Foundation Design Hydrology Vibration Analysis

Construction Engineering Hydraulics (Open Channel Design)

Senior Project, California State University Northridge

• Project consisted of working with a group of students, responsibilities included designing and sizing the roof rafters,

ceiling joist, floor joist, shear walls and headers of a two-story single family home using engineering theories and

principles.

Work Experience

Best Buy

Computer Specialist July 2011-Present

• Engage customers using selling skills to build complex, connected solutions in a fast-paced team environment where

customers feel supported.

• Use innovative training tools to stay current and apply the appropriate knowledge and expertise.

• Drive profitable growth and achieving individual and department goals.

• Maintain department merchandising and readiness to serve customers.

Academic Advantage

Mathematics Tutor January 2011-June 2011

• Instructed and mentored K-12 students with basic mathematics, Algebra, Geometry, Trigonometry, and Calculus.

• Helped motivate and provide confidence in students.

Fred Loya Insurance

Customer Service Representative March 2008-August 2010

• Supervised an office of 4-6 employees.

• Created and upgraded insurance policies on company’s database.

• Maintained accurate data files.

• Boosted up and increased sales to maintain bonus.

Membership

Member, American Society of Civil Engineering (ASCE) Student Association Program.

Member, Society of Hispanic Professional Engineers.

References

Available Upon Request



Contact this candidate