JANELLE BOOTH

*** ********* *** – Cliffwood Beach, NJ 07735 • ace6xu@r.postjobfree.com • 908-***-****

Profile Customer Service professional is seeking an Administrative position that will enable me to utilize

employment experience and clinical skills to provide excellent and quality service to all customers and

support to staff.

Office Answer Phones, Schedule Appointments, Data Entry, File Management, Office Support, Medical

Skills Insurance, ICD-9 & CPT Coding Overview, Charting, Electronic Data Entry

Applied Medical Terminology, Anatomy and Physiology, Clinical Procedures, Laboratory

Skills Techniques, HIPAA, Compliance, EKG, PFT, Throat and Nose Cultures, Urine Dip and Cultures

Blood Pressure, Vitals, OSHA, Law and Ethics, Pharmacology, Customer Service and Charting. Use of

Microsoft, PowerPoint.

Education & Certifications:

National Center for Competency Testing Certified Medical Assistant (score 82%) 2014

Medical Career Institute, Ocean, NJ Clinical Medical Assistant Certificate (GPA 3.89) 2014

American Heart Association CPR/AED Certificate 2014

State of New York Education High School Diploma 2009

Volunteered: Project Paul, St. Mark's Soup Kitchen, and CBF (Christian Bible Fellowship)

Professional History:

2014 Hazlet Immediate Care Medical Assistant Intern

Greet patients with friendly and comforting demeanor

Collecting and preparing laboratory specimens

Updated and filed patients medical records

Scheduling appointments, and arranging for hospital visits and laboratory services

Explaining treatments and procedures to patients

Preparing and administering medications as instructed by physician

Can facilitate a stress test, ekg, pft, throat, nose and urine cultures

Can obtain, record and measure vital signs, blood pressure, temperature, weight, and respiration

2011- 2012 Walmart Oneonta, NY Sales Associate

Greet and acknowledges customers while providing friendly customer service

Maintain up-to-date knowledge of store sales, promotions and policies

Work as a team member performing cashier duties and driving sales goals

Accurately balance cash drawers at closing.

Maintain cleanliness and presentation of sales floor and stock room

Effectively address customers questions and concerns

Train new employees by providing knowledge of specific store tasks and policies

2010 - 2011 McDonalds Oneonta, NY Crew Member

2003 -2007

Consistently provided friendly guest service and heartfelt hospitality

Promptly and empathetically handle guest concerns and complaints

Demonstrate integrity and honesty while interacting with guests, team members and managers

Operate drive-through window and sales register quickly and accurately.

Cross-train and coordinate scheduling with team members to ensure seamless service

Strictly follow all cash, security, inventory and labor policies and procedures

Prepare products while maintaining proper food safety practices

2009 Opportunities for Otsego Oneonta, NY Data Entry Internship

Entered numerical data into databases in a timely and accurate manner

Scan documentation and enter into database

Produce monthly reports using advanced Excel spreadsheet functions.

Organize forms, made photocopies, filed records and prepared correspondence and reports.

Review and update client correspondence files and scheduling database.

Assist with receptionist duties, research and development.

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