KING ALBERT VEIRA

Phone 850-***-**** or 571-***-**** Email: ace6nj@r.postjobfree.com

PROFESSIONAL PROFILE

Over twenty years of growth and development in the hospitality industry. Worked in every capacity and gained

extensive knowledge of hotel operations, sales and marketing and team development. Possess Strong

organization, communication and leadership skills. With the ability to manage budgets and control variable

expenses to achieve a desired profitability. Proficient with Microsoft office applications, Quick Books and

several PMS systems like Opera, Choice Advantage, WynGuest, Night Vision, Visual Matrix, Room Master.

AWARDS AND ACHIEVEMENTS

2010 – Manager of the year/ Gold award / Best Marketing Tactic award / Housekeeping of the year award.

2005 - Most improved hotel / Elbow grease award / Best GIS score in Housekeeping.

2004 - Bronze award for best managed hotel / Most Improved hotel.

1996 - Hospitality Hero of the US Virgin Islands.

. PROFESSIONAL EXPERIENCE

Days Inn Richmond North - Richmond VA - General Manager/ Director of Sales – 04/13 to 03/14

Managed daily operation of hotel, included director of sales, accounting and human resources.

Handled daily yield management included third party websites and online travel agencies.

Restructured front desk operation. Improved guest relations, room revenue, ADR and Revpar.

Daily housekeeping couching and room inspections achieved consistently cleaner room and higher QA

inspection scores.

Best Western Plus - Glen Allen VA. - General Manager/ Director of Sales – 02/12 to 04/13

Improved Revenue, ADR, REVPAR, Occupancy and QA inspection scores.

Managed daily operation of hotel, conducted all sales duties and daily yield revenue management.

Developed sales plan and marketing strategy that created solid corporate, leisure and group business.

Allen Management Hotel Group – 02/02 to 11/11

Quality Inn, Econolodge & Rodeway Inn – Woodbridge VA. - General Manager / Director of Sales

Ran daily operation of three properties, supervised and trained three AGM’s and fifty employees.

Handled all sales and marketing, group bookings, group coordination and hotel property visits.

Econolodge University Charlottesville VA. - General Manager/ Sales Manager

Consistently met and exceeded sales, cost control and quality assurance goals.

Prepared reports, accounts payable, receivables, payroll and made daily bank deposits.

Econolodge Richmond Airport Richmond VA - General Manager/ Resident Manager

Improved and maintained a good hotel's profitability, occupancy, ADR and REVPAR.

Effective sales and marketing efforts, labor and inventory cost control.

The Jefferson Hotel Richmond VA - Income Auditor/Accountant: - 11/00 to 02/02

Reviewed night audit package, make any corrections and create reports on excel.

Reconciled accounts, completed journal entries and prepared reports on excel spreadsheets.

Prepared daily bank deposits for all departments and audited all cash handling employees.

Handled customer inquiries, complaints and resolved charge back issues through correspondences.

Doubletree Hotel, Bellevue WA - Accounts Receivable Supervisor/ Credit Manager: - 8/97 to 8/00

Processed and mailed weekly customer invoices and statements.

Provided Sales Manager account credit approvals by conducting credit and references checks.

Worked directly with customers and credit card companies to resolve charge back issues.

Conducted weekly credit meeting and interfaced with all levels of management.

EDUCATION AND TRAINING

HOST - Hospitality Operations Success Training certified 2011.Two years of college credits in Hotel

Management, St. Thomas USVI. Managing Quality Service – BVI Hotel and Commerce Association 1989.

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