Kezia Radke San Jose, CA 408-***-**** ace6bd@r.postjobfree.com

OBJECTIVE

Seeking a support position where I can contribute to an organizations

success through the use of exceptional organizational, managerial, and

people skills. I believe that every great CEO, manager and supervisor has

an exemplary support staffer behind them, and I would like to be that

person for you.

PROFESSIONAL SUMMARY

Highly detailed, results driven, and meticulous professional with

exceptional interpersonal skills.

Expertise in the following:

. High Level Executive Support

. Internet Research

. Software Administration

. Property Management

. Office Management

. Proofreading/Copyediting

. Project Management/Organization

. Content research/writing

. Magazine layout and design

. Customer Service & Relations

. Flyer & Promotional Items

. Creative Problem Solving

. Proficient in MSWord, Excel, Outlook, Publisher, PowerPoint,

FrontPage, iMIS database, MembershipManager database, RentManager

database

PROFESSIONAL EXPERIENCE

MAYFIELD COMPANIES, Palo Alto, CA 2008-2014

A tri-state property management and investment company, Mayfield

specializes in improving and managing high quality, profitable, and unique

residential and commercial properties in California, Washington, and

Oregon.

Software Administrator (2009 - 2014)

Work with California Operations Manager to strategize company-wide

implementation of Rent Manager Software.

Maintain Rent Manager Software database.

Train all Rent Manager Software users in Mayfield Companies.

Create custom financial reports, rent rolls, and various other reports.

Create user-friendly "how-to's" for a myriad of procedures.

Create department-specific Software user guides.

Implement Rent Manager Software newsletter to be distributed company-wide.

Executive Assistant (2008 - 2009)

Assisted the General Property Manager (VP Level) with any and all items

needed, including: Organized work flow for a more efficient use of time and

space.

Provided training on computer systems (Word, Excel).

Processed all paperwork, including incoming leases and outgoing security

deposit dispositions. Tracked off-site maintenance staff hours.

Composed and edited correspondence.

Created and posted internet advertisements daily, for up to 10 properties.

Basic filing and office organization.

General support for Property Managers and other office staff.

CALIFORNIA APARTMENT ASSOCIATION, Cupertino, CA 2002-2008

Statewide rental property association advocating on behalf of, and

educating, rental property owners, management professionals and apartment

builders.

Communications Manager/Editor (2005-2008)

Tracked all invoices relating to the communications department.

Created MSWord and MSExcel operational manuals for staff.

Communicated with membership via a monthly e-newsletter.

Oversaw move of local association webpage information to a hosted

state website.

Reworked company division website to reflect corporate standards.

Maintained and updated local association webpage including

reformatting and posting the monthly magazine.

Assigned, managed and occasionally wrote copy for local magazine.

Oversaw entire design process from idea to layout to final editing.

Managed monthly subscription list for over 3000 members.

Managing Editor (2006-2007)

Coordinated magazine content and design between local and statewide

office.

Worked with designer to develop benchmark standards for both the local

and statewide magazines.

Managed monthly subscription list for over 18,000 members.

Assistant Editor of Monthly Magazine/Communications Assistant (2003-2005)

Supported and worked with editor to locate and update all copy for

magazine.

Worked with publisher and designer to refine magazine content and

layout.

Directly supported Communications Director including managing project

flow, keeping appointment calendars and maintaining files and

paperwork.

Created various flyers, ads and handouts for monthly events and

special occasions. Created PowerPoint slideshows and additional

marketing collateral for all communication needs.

Education Assistant (2002-2004)

Directly supported the Education Manager by distributing all

educational materials for in-house classes, as well as developing any

marketing material needed.

Created, implemented and maintained a tracking system for ongoing

education classes.

SEQUENCE DESIGN/FREQUENCY TECHNOLOGY, Santa Clara, CA 1998-2001

Sequence's mission is to deliver a unique competitive advantage to sub-90

nm System-on-a-Chip (SoC) designers: a design-for -power (DFP) flow from

RTL to sign-off.

Marketing Assistant/Front Office Manager

Ran front office for start-up technology company, including all front

desk activities. Copy-edited outgoing documents and assisted the

marketing department in various ways.

PRIOR EXPERIENCE

Promoted through the ranks at B. Dalton/Barnes & Noble to department

supervisor. Interim bookstore manager on an "as needed" basis. Oversaw

day-to-day operations for store, troubleshot and resolved problems,

mediated staff disputes, and handled customer complaints. Responsible for

staff recruitment, hiring, training and scheduling.

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