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Technician Active Directory

Location:
Oakland, CA
Posted:
July 31, 2014

Contact this candidate

Resume:

Donald Guyton

**** ******* ***

Oakland CA *****

510-***-****

ace666@r.postjobfree.com

Given my experience and capabilities I would appreciate your consideration

for this position. I believe my skills are an ideal match for the job. If

you are seeking an IT professional who has excellent people and problem

solving skills and can easily provide optimum support for operations, then

please consider what I have to offer. I believe it would be mutually

beneficial for us to meet and discuss the goals of your company and how my

technical abilities can help you achieve those goals.

Thank you for your time and consideration.

Donald Guyton

Donald Guyton Jr

Oakland Ca

510-***-****

ace666@r.postjobfree.com

EDUCATION:

10/ 2012 DeVry University - Fremont, CA

Bachelor of Science, Network and Communications Management

Course of Study:

Network Communication Skills combined with PC Troubleshooting

and Repair

Project Management Skills with an Entrepreneurship Overview

ACCOLADES:

10/2012 Awards earned for senior project at Business and

Technology Innovation Fair/DeVry University

Elegance of Design

Best Project Planning and Team Dynamics

Most Marketable

Dean's List

TECHNICAL SKILLS:

LAN/WAN/VLAN

Servers, Routers, Switches

Microsoft Exchange, Microsoft Office, Apple MAC OSX, Apple iOS, iphones,

Android, Active Directory Experience, Sonicwall, VOIP

RELEVANT EXPERIENCE:

1/7/2014 - 7/7/2014 Norcal Mutual -Help Desk Support

Handling Setup's of new hires

Configuring of ShoreTel phones.

Handling Tickets through Enterplicity software

Providing phone/email support for Remote/Office end users

Setup of Lifesize equipment for video conferencing

Supporting Windows 7 and Imac

10/13/ -4/19/ 2014 National Basketball Association - Digital

Equipment Technician

Operating new digital replay equipment

Teaching staff members basic operations of the digital replay console

1/13 - 1/7/2014 Verisight Inc - Help Desk Technician

Work on specific projects and assignments under the direction of the IT

Manager and IT Director

Imaging Computers using Symantec Ghost

Provide "front-line" technical support to end-users

Creating new users with Active Directory

Handling tickets through Spiceworks and footprints database software

Handling Avaya IP Office Management Console

10/12 - 01/13 Milestone Technologies - Disconnect/Reconnect

Technician

Setting up and disconnecting work stations for transport

07/12 -10/12 NewSoft America - Customer Support/QA Technician

Answer calls/emails regarding customer product inquiries; Handle on-line

chats

Entering all customer calls, emails and chats into company CRM database

Product testing and compatibility

Strong troubleshooting, problem-solving and analytical skills

Testing software compatibility on Windows 7, windows 8 and Apple Mountain

Lion

09/06-10/10 FedEx - Package handler

Dealt with the transfer of Packages from Warehouse to airplanes

MILITARY:

9/01 - 09/05 U.S. Navy

Job Title: Gas Turbine Electrician

Locating circuit failures and replacing parts

Performing maintenance on digital equipment

Delegated job duties and gained management experience when supervisor was

off duty



Contact this candidate