Shirley Goble
Aurora, IL *****
Cell Phone 314-***-****
Email address ace619@r.postjobfree.com
Summary of Qualifications
SAP Test Analyst provided business process analysis and functional support
in Supply Chain Management organizations. Experience includes full life
cycles user acceptance testing, training, and go-live production support
projects. Gather business requirements during implementation and
production support SDLC project. Key user supporting business customers and
liaison with the technical team resolving system application issues.
SOFTWARE Experience: SAP R/3 ECC 6.0, Materials Management/QM, Material
Master Data, Sales & Distribution, Logistics Execution, HR, CATS, FI-LIV,
Production Planning, Warehouse Management & RFID, ASAP Methodology, SAP
Data Transfer Legacy System Management Workbench tool, SAP Data Dictionary
and STMS Transport Management
Microsoft Office XP, MS Excel, MS Word, Microsoft Outlook Email, MS
SharePoint, Mercury Test Director 8.0, Netman, HP Quality Center 10.0,
Remedy Call Tracking system
Professional Experience
SAP Business Analyst, Jan 2014 to Feb, 2014
Beam/Randstad Consulting Deerfield, IL
Coordinate global SD business process scenarios to record Sales and
Distribution processes.
Enhance existing website to show videos and learning activities and tools
to end-users by working with the application team. Develop training and
tutorial videos of SAP SD business processes in a test system environment
to provide supplemental learning tools to both IT and business end-users
Perform hands-on screen capture and audio recordings of SAP screens on a
transactional level. Deliver hands-on training to IT and Business audience
on how to use the recording software Techsmith Camtasia. Edit and perform
post production video options to create professional looking SAP training
videos
SAP MM Consultant, March 2013 to May 2013
AbbVie Inc, /Mastech Consulting, Waukegan, IL
Build the process documentation including process flows for the client
using Visio software. Review Process Design Development documents. Write
the desktop procedures and perform testing in the area of SAP SRM Procure
To Pay with Integration with SAP Accounts Payable. Attend daily meetings
with SAP development team to review and discuss AbbVie SRM P2P process
documentation for sign off review
Senior Software Analyst July, 2012 to February, 2013
Hayes Technology Group, Chicago, IL
Provide application support, install, implement, and test the third-party
software products and services in the U.S. Provide Gold Client user
training in a classroom and one-an-one setting. Provide maintenance and
support to customer for Gold Client software. Worked closely with Product
Manager to organize and document delivery and support efforts. Provide the
client customers with short term/remote consulting services related to
software and other areas of SAP expertise as necessary.
Provide the client customers with short term/remote consulting services
related to software and other areas of SAP expertise as necessary such as
MM, SD, HR, WM. CRM SRM modules. Responsibilities include troubleshooting
issues with SAP Transport Management System. Conduct project management
skills such as create timelines, achieve milestones, and meet client
deadlines.
Senior SAP Process Specialist May, 2012 to July, 2012
Resources Global Professional Consultant, British Petroleum (BP) P2P
Process Team, Chicago, IL
SAP SRM Purchase To Payment 7.0 version functional process specialist
attend PSCM group meetings with the technical team to understand client
systems, to conduct user acceptance testing and training documentation of
business application. Purchase to Pay Process including design and
definition of process maps, policies, procedures, verification of job roles
and training & coaching materials. Responsible for ongoing performance
improvements to ensure enactment thru manual and automated processes are
fit for purpose and deliver business benefits. Responsible for working with
delivery and deployment teams achieve process update and results. End to
end process for Purchase to Pay includes integrating of internal function
and external stakeholders in support of BP's day to day business
activities.
AGS/Total Petrochemicals USA - Houston, TX, November, 2011 to January, 2012
SAP Business Systems Analyst Lead
Provide functional user acceptance testing and training of SAP ECC 6.0
Purchase To Payment transactions to purchasing key users in support of
change management for new tools and processes. Extract data from SAP to
analyze procurement operation transactional data at each plant site.
Conduct training and knowledge transfer of SAP Procurement transactional
functionality to plant supervisors and key users. Travel to TPI Plant sites
to conduct data analysis of Procurement operations at the plant offices.
Build and maintain training documentation for new purchasing processes to
meet global and regional standards. Investigate and resolve incidents
reported by end users and transactional buyers. Conduct key users unit
testing with HP Quality Center new functionality and system changes.
Whitehall Resources LTD Consulting UK, Harman Professional Company,
Pasadena, CA May, 2011 to June, 2011
SAP MM/Purchase To Pay Trainer
Perform classroom SAP MM/Purchase To Payment ECC 6.0 training for Train the
Trainers business team. Review demonstration and validate multiple SAP P2P
Adobe Captivate simulations for super users to validate Harman Professional
business process scenarios. Created and deployed web based training power
point slides, instructor guides, participant guides, job aids, outlines,
and course topics.
Fast Switch, LTD Consulting - CMS Energy Company, Jackson, MI Nov, 2010 to
Feb, 2011
SAP ERP Supply Chain Functional Support Analyst
Perform supply chain user acceptance testing of SAP ECC 6.0 to ensure SAP
Supply Chain objects are configured accurately and data remains accessible.
Test enhancement development objects required to support regulatory and
internal control requirements. Configure, maintain, and trouble shoot
business processes in support of the SAP Utility ERP Supply Chain module.
Functional team support includes Inventory Management, Purchasing, Material
Master Data, and Warehouse Management and RFID production support issues.
Set up HP Quality Center test plans and test data to test configuration
changes for Purchasing and Inventory Management transactions. Trouble
system issues to determine root cause of the problems and provide
solutions. Create end user training documentation to support enhancement
of development object and transactions.
Resources Global Professional Consultant, British Petroleum (BP) P2P
Process Team, Houston, Texas, March, 2010 to Nov, 2010
SAP Process Specialist
SAP SRM Purchase To Payment 7.0 version functional process specialist
attend PSCM group meetings with the technical team to understand client
systems, to provide testing and training documentation of business
application. Created and executed test scenarios and developing work plan
strategies for integration testing, customer acceptance and unit testing.
Create defects and tracked defects thru resolution and re-test within HP
Quality Center environment. Perform re-test scenarios after defect has been
fixed and provide test result follow up to configuration team. Run daily
open defect report to ensure defects have been resolved. Summarize
integration test results conducted based on business customer requirements.
Attend daily open defect tracking issue meeting. Also responsible for all
aspects of the Purchase to Pay Process including design and definition of
process maps, policies, procedures, verification of job roles and training
& coaching materials. Responsible for ongoing performance improvements to
ensure enactment thru manual and automated processes are fit for purpose
and deliver business benefits. Responsible for working with delivery and
deployment teams achieve process update and results. End to end process for
Purchase to Pay includes integrating of internal function and external
stakeholders in support of BP's day to day business activities. Responsible
for Supplier Relationship Management /Purchase To Payment creation,
development, delivery and support of business application solution and
system training application solution. Developed training need assessments
and training curriculum. Designed business processes lab exercises and
training scripts for classroom training workshops. Created and deployed
Train the Trainer web based Purchase to Payment training presentations,
outlines, and job aides.
ALSTOM Transport Company, Train Life Services Division, April, 2007 -
October, 2009
SAP Business Analyst -Business Information Systems Group
Attend joint application development meetings during the software
development lifecycle phase.
Perform functional business analysis gathering business requirements during
joint application development meetings of the SAP MM, WM, SD, FI software
development lifecycle phase.
Perform SAP integration and end user testing. Created user acceptance test
plans/scripts across Materials Management, Sales Order, Inventory
Management, and Logistics Execution Warehouse Management, and Plant
Maintenance business scenarios. Provide go-live production support during
rollout of new business processes. Super Key user single point-of-contact
providing production support and documenting business application issues
within incident call tracking system, Remedy, to IT technical team located
in India. Perform on site end user training to purchasing department users
and warehouse material handlers on Psion RFID Hand Held bar coding
terminals Warehouse Management transactions during go-live and
stabilization support
Provide development online training materials and curriculum in Materials
Management/P2P, Material Master Data, Sales & Distribution, Production
Planning, Inventory Management, Warehouse Management /RFID for end users
and rolled out web based tool in USA. Deliver Oracle On-Demand UPK outlines
and topics within Material Management /Procure To Payment, Inventory
Management, Production Planning, Warehouse Management/RFID and business
processes. Developed training need assessments and training curriculum.
Designed business processes lab exercises and training scripts for
classroom training workshops. Develop training presentation business
processes including role based transactional training scripts. Created and
deployed web based training, job aids, outlines, and topics based on
departmental business processes. Developed online customer feedback survey
and compiled results. Provide data loading of Material Master, Customer
Master and Vendor Master Data across the business enterprise via SAP R/3
Legacy System Management Workbench tool.
Bearing Point Inc Indianapolis, IN - March, 2005 to April, 2007
Senior Consultant - SAP MM/SD provide expert level business process
guidance on United States Navy ERP*s SAP requirements and design project.
Provide functional user acceptance testing and training documentation.
Support development of training products and respond to trainer questions
SAP Materials Management and Sales & Distribution modules. Provide post go-
live help desk support, assisting and resolving end user support problems,
resolving system defects analyzing proposed improvements or changes to the
Navy ERP solution and systems. Prepared and conduct briefings, demos or
training session. Provide over the shoulder support on- site support to
multiple end users during go-live.
BearingPoint Inc, Consulting Project - Dallas, TX
Senior Consultant -SAP SOX Compliance Testing Project (Celanese Company)
Perform analysis of Material Master and Inventory Management transaction
data process controls configuration to complete SOX compliance standards.
Create Material Management and Inventory Management test scripts and
required documentation for submission to KPMG auditors for SAP SOX
compliance project.
BearingPoint, Inc. Consulting Project - Houston, TX
Senior Consultant - SAP MM/Purchase To Pay Quality Assurance Department
(KBR Haliburton Company)
Responsible for developing test plans and executing P2P test scripts to
ensure business requirements and specifications are met with Process Teams.
Create user acceptance test plans include SRM Purchase requisitions via
shopping cart and creating Purchase orders for Goods and Services in R/3.
Provide test planning for Purchase to Payment processing within the Energy
division. Plan and design test strategies to ensure creation of Purchase
Orders, (Follow-On processes) Goods Receipts, Service Entry Sheets, and
Purchase Order Workflow functionality operates according to Process Team
requirements. Create test plans in SRM to ensure Strategic Sourcing with
Bid Invitation functionality operates across multiple plant sites. Log
defects and escalate issues to Application development functional team in
order to resolve defects during integration and user acceptance testing.
Create master data and manage test data to populate test scripts across
purchasing organization. Maintain test script and capture screen shots to
update Mercury Test Director QA system before go-live.
BearingPoint, Inc. Consulting Project - Indianapolis, IN
Senior Consultant - SAP Global Material Master Data Department (Eli Lilly
Pharmaceutical Company)
Coordinate SAP Global Material Master Data business process solutions
across Supply Chain organization. Provide business process knowledge and
technical assistance to multiple international affiliate sites on global
material master data design of Production data. Support and execute
informal, formal, and integration testing activities and tracked defects
through resolutions within project to assist the program leader with
creating cut over and go-live project work plans and tasks via Mercury
Quality Test Director QTP. Provide business knowledge of data mapping, data
collection, data cleansing, and data validation processes within MM, QM,
PP, and MRP-APO. Identify global design material master data issues and
recommend solutions. Facilitate communication between international
affiliate sites and Global QC department on changes to global data in order
to maintain FDA /GMP compliance standards. Conduct web conference meetings
with International affiliates to gather multiple legacy system data to
convert to SAP Financial Product Costing module. Execute Material Master
Data test scripts to ensure roles assignments and functionality across
modules work correctly. Gather and compile vendor/supplier data information
from multiple international affiliate sites for Purchase to Payment
processing. Provide leadership integrating vendor master, material master
data, and procurement activities across functional Supply Chain teams.
Centocor Biologistics/Technology Partners Consulting Project, St. Louis,
MO, September, 2004 to December, 2004
Team Lead SAP Business Analyst - Procurement & Logistics Department
Responsible for SAP ERP R/3 Material Management Master Data and P2P
business process with in ERP 4.7c analysis, testing, coordination/system
implementation, production support.
Create SAP Material Master Data to support roll out Material Management
Procurement to Payment processes. Provide accurate updates to SAP Material
Master Data for St. Louis Plant, MRP, Purchasing, Inventory Management and
Vendor Master Data for procurement of production process materials.
Provide data loading, data cleansing, and data validation to maintain
compliance with QA/cGMP standards. Created daily Logistics reports, to
ensure data loading was accurate and ensure integrity.
Resolved issues related to Plant Material Master Data and corporate
organizational models. Trained plant personnel on Material Management
business process model and provided go-live support. Analyzed ERP Table
data to validate Plant Material Master Data aligns with corporate
standards. Conducted Material Management business process testing in 4.7c
test environment and logged issues.
Proctor & Gamble Manufacturing Company/ RobertHalf Management Consulting
Project, St. Louis, MO, March, 2003 to September, 2004
Team Lead SAP Portal Analyst - Material Supply Chain Group
Responsible SAP R/3 Material Management Portal analysis, testing, training,
system development, and production support for Internet web visibility
tools in Fabric & Home Care Division for External Supplier Business
Partners. Gathered External Supplier Business Partner data and compiled
reports to meet Sarbanes-Oxley Act compliance standards. Schedule and
conduct supplier meetings with P&G Supply Chain external business partners
to capture functional requirement business process. Create external
supplier group web page via Lotus Notes Easy-Web for Supplier Internet
Portal access.
Established new portal accounts for external suppliers/vendors along P&G
Corporate Purchasing standards. Set up LDAP new portal accounts for
suppliers/vendors to access P&G Fabric & Home Care Supplier Portal. Train
External Supplier Business Partners on P&G Fabric Home Care Internet web
visibility reports such as Delivery Schedule, Goods Receipt, Accounts
Payable, Inventory & Forecast, Advance Shipping Notices Web Entry and Real
Time Inventory Monitoring. Provide on-going production support after Go-
Live.
Anheuser-Busch, Inc./Modis Consulting October, 2000 to October, 2002 St.
Louis, MO,
Business Analyst- SAP Management Systems Group - MSG
Conduct multiple workshops on MM/P2P business processes. Created business
and security test plans, test scripts for multiple business groups to
conduct Customer Acceptance, Negative, Confidence, and Go-Live testing via
Mercury Quality Test Director QTP. Log defects and escalate issues to
Application development functional team in order to resolve defects during
integration and customer acceptance testing. Gather requirements to
implement new functionality for invoice payments via SAP FI-LIV.
Set up pilot training for Accounts Payable department users how to complete
new invoice payment functionality via SAP FI-LIV. Coordinate gathering
functional business requirements during SAP Business Blueprint Phase thru
Go-Live for technical documentation. Utilize ASAP Methodology to implement
Purchase to Payment business process model. Conduct workshops with users
to facilitate development of the business model for implementation.
Maintained project notes during Joint Application Development - JAD
workshops to document customer business processes and critical issues.
Conduct interviews of customer current business processes to capture
functional and business requirements prior to implementation to ensure
Purchase to Payment business model addresses customer needs. Conducted
Customer Acceptance, negative, confidence and go-live testing with business
customers and obtain business customer sign off documents for various
business groups and document test results. Supported corporate/brewery
operation users and perform quarterly testing of SAP ongoing upgrade
releases. Systems supported B2B, Material Management-P2P, Plant
Maintenance, Project System, Sales and Distribution, Inventory Management,
CATS Time & Entry, PERT & FI-LIV. Met with corporate Auditors to ensure
integration test requirements were met with Sarbanes-Oxley Act compliance
standards.
Education
Bachelor of Arts Degree, Business Management - Webster University
Professional Training
SAP Data Transfer LSMW
Oracle On Demand UPK Developer Training
SAP Navigation Training
SAP Sales & Distribution
SAP Materials Management
SAP Purchasing for Buyers