Dominique Jenkins

*** ******* **** ***********, ** 14225 716-***-**** ace5uc@r.postjobfree.com

EDUCATION Bachelor of Arts in Social Work May 2014

Daemen College, Amherst, NY

EMPLOYMENT T-Mobile, Cheektowaga, NY 01/2011-Present

Retail Sales Associate

• Assist customers in gaining wireless services that meet their needs

• Provide quality customer service

• Handle cash transactions

• Answer questions about cellular service inquiries

JCPenny, Cheektowaga, NY 11/2008-1/2011

Customer Service Representative in Shoes Department

• Assisted customers in inquiries of potential shoes

• Stocked shoes

• Handled cash transactions

COMMUNITY Crisis Services, Buffalo, NY 08/2013-Present

INVOLVEMENT Crisis Counselor

• Provide supportive counseling to callers

• Provided lethality assessment and appropriate level of intervention

• Document all calls

• Provide appropriate community resources and referrals

• Participate and engage in clinical supervision with manager

Compeer, Buffalo, NY 09/2013- 05/2014

Peer Mentor for the Gerontology Population

• Provided support

• Reinforced treatment plan

• Provided appropriate community resources

• Assisted in community involvement

• Assisted with activities of daily living

St. John’s Nursing Home, Buffalo, NY Spring 2012

BINGO Coordinator

• Played/taught the game of BINGO to the elderly

YMCA, Amherst, NY Fall 2011

Preschool Teacher Volunteer

• Assisted children in learning

Hope Refugee Services, Buffalo, NY Spring 2010

After-School Program Volunteer

• Assisted children in homework completion

• Helped children learn better study skills

• Helped children to speak English

Martin Luther King Elementary School, Buffalo, NY Spring 2010

Community Outreach

• Assisted the local community in planting trees in front of the school

• Conversed with children about the importance of school and possible career

choices based on their interest

• Encouraged children to help encourage the community about a clean

environment

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