GAIL S. GODOWN

**** **** ***** ***** ******, Altadena, California 91001

626-***-****

626-***-****

ace5td@r.postjobfree.com

AREAS OF FOCUS: GENERAL ADMINISTRATION/MANAGEMENT SALES

SUMMARY OF QUALIFICATIONS

Results-driven, performance-focused professional; experienced in sales management, business development, teaching, training and

mentorship, public presentation, strategic planning, administrative support, and client relationship improvement. A leader by

example, with expertise honed from years of experience in a range of fields: academic, health and wellness, entertainment, human

resource management, and corporate. Frequently recognized for resource efficiency initiatives, rapid conflict resolution, and

accurate analysis of product/service maximization. Commended as a visionary team-builder, communicator, problem solver, and

skillful seller.

FUNCTIONAL SKILLS WITH EXPERIENCE

Sales and Marketing Strategies

- Leveraged passion and keen interest in the sales environment as a result of comprehensive office and administrative

experience, educational background, and outstanding sales training; consequently delivering substantial increase in business and

operational levels.

- Earned recognition as top producer at Little Gym International for maintaining memberships, selling key programs, and

optimizing marketing strategies; thus achieving the highest number of recruited and committed clients.

- Provided effective oversight to sales operations, customer service, event planning and community relations, staff

supervision, facilities management, and corporate communications.

- Displayed solid commitment to the highest working and professional standards, as well as in adhering to company

regulations and goals.

Administrative and General Management

- Rendered assistance and support to all levels of personnel and clients with all aspects of business operations,

including employee teaching and mentorship, policy development, technical support, sales initiatives, and human resources.

- Directed HR and personnel administration for a large Los Angeles-based law firm with five regional offices;

strategically led policy development, recordkeeping processes, employee relations, recruitment, compensation and performance

review, special event planning, and press releases.

- Worked collaboratively with the city and Chamber of Commerce in all related fundraising, banking, and administrative

concerns.

- Played a vital role as results-driven executive and volunteer coordinator to optimize productivity, morale, and staff

retention.

Customer Service and Relations People Development

- Maintained constant communication with all parties for prompt resolution of any sales management issues, technical

concerns, and emergencies.

- Continually established and cultivated long-term quality relationships with clients by addressing their needs and

concerns in a prompt manner, thereby ensuring customer satisfaction and repeat business.

Growth and Development Impacts

- Positioned company for growth as reflected in consistently achieving revenue growth and winning customer loyalty through

well-defined sales, marketing, and product promotion aptitudes.

- Contributed strategic insights to successfully lead a non-profit organization, including close coordination with

community businesses and Chambers of Commerce; as well as oversight of media relations, event planning, budgeting, and key

projects.

- Leveraged creativity and innovation in progressively creating, preparing, and administering a wide array of program and

policy initiatives.

- Received various prestigious awards nationwide for outstanding artistry in public performances and dedication to work;

proactively presided over and presented at numerous professional seminars, workshops, and corporate events as a highly effective

spokesperson for diverse industries.

WORK CHRONOLOGY

THE LITTLE GYM OF LA CANADA & MONROVIA La Canada, CA

Multiple Gym Director; Instructor, Gymnastics, Fitness, and Karate 2008–2013

POMONA COLLEGE Claremont, CA

Substitute Instructor, Department of Theater and Dance 2007–2008

AEROBIC FITNESS CONSULTANTS Duarte, CA

Certified Fitness Instructor, ‘KID-FIT’ Program 2002–2004

INTERNATIONAL CITY THEATRE Long Beach, CA

Acting Instructor 2000

PURCHIN CONSULTING Culver City, CA

Office Administrator 1999–2000

SINGULAR PRODUCTIONS, INC. Culver City, CA

Managing Director; Member, Company Artistic Board 1996–1998

VARIOUS VENUES

Professional Actress 1994–2007

MUSICK, PEELER & GARRETT LLP Los Angeles, CA

Marketing Director; Facilities Manager 1993–1994

Personnel/Human Resources Director 1985–1993

EDUCATION

Bachelor of Arts (with honors) in Political Science and Philosophy, Minor in Theatre Arts

Whittier College Whittier, CA

Alpha Psi Omega Phi Sigma Alpha Model United Nations Athenian Sorority Whittier Scholars Program

PROFESSIONAL DEVELOPMENT

Sales Training; and Customer Service and Loyalty Training Series Jeffrey Gitomer

General Manager Training; Teaching and Classroom Management Training; Confidence and Skill Growth Training; and Assorted

Sensitivity, Leadership, and Human Resource Training Courses

AFFILIATIONS AND ACTIVITIES

Member, Association of Legal Administrators (ALA); and American Management Association (AMA)

Member, American Society for Personnel Administration (currently Society for Human Resource Management)

President, College Alumni Association

”Heart at Work” Program Coordinator and Volunteer, American Heart Association (AHA)

Member, Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA)

Member, Actors’ Equity Association (AEA)

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Microsoft Access

Windows Operating System Internet Applications

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